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Administrative Assistant
Cogna Educação. Provide customer service through various systems and communication channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a proactive approach to process improvement and effective communication. Capable of managing customer records and collaborating within a team to achieve organizational goals.
Highest-signal resume keywords
Customer Service ExperienceKnowledge Of Customer Service SystemsStrong Interpersonal Communication SkillsExcellent Organizational SkillsTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
AdaptabilityProactive Problem Solving
Tools & Technologies
Microsoft Office
Certifications & Qualifications
High School Diploma
About the role
Key responsibilities & impact- Provide customer service through various systems and communication channels
- Organize and maintain up-to-date customer records and information
- Use Microsoft Office to perform administrative tasks
- Work as part of a team to achieve the company’s objectives
- Take a proactive approach to identifying solutions and improvements to customer service processes
- Demonstrate adaptability when handling different situations and demands
Requirements
What you’ll need- High school diploma
- Knowledge of customer service systems
- Customer service experience
- Strong interpersonal communication skills
- Excellent organizational skills to manage a large volume of information
- Ability to work as part of a team to achieve the company’s objectives
- Proactive approach to identifying solutions and improvements to customer service processes
Benefits
Comp & perks- Profit-sharing
- Meal or food allowance provided through a flexible benefits card
- Medical insurance, including dependent coverage and co-payments
- Dental insurance
- Undergraduate and graduate study scholarships for the employee and dependents
- Birthday day off
- SESC membership
- Univers pharmacy benefit with discounts on medications
- Corporate university offering free learning paths and courses
- Wellhub (formerly Gympass)
- Ninho Program for families expecting a new baby
- Valoriza – Internal Recruitment Program