Clinical Trial Coordinator, Rater Services

Cogstate

. Coordinate day-to-day operational activities supporting clinical trials and Rater Services programs .

Posted 10/22/2026full-timeRemote • AustraliaJunior💰 A$90,000 - A$100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating clinical trials and operational activities, with a strong focus on communication, organization, and compliance with regulatory requirements. Proficient in managing study documentation and supporting multiple functional areas while maintaining high-quality standards.

Highest-signal resume keywords

Clinical Research CoordinationOperational SupportExcellent Communication SkillsProject CoordinationCustomer Service Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Study Documentation ManagementOperational ReportingQuality ActivitiesMultitaskingDetail-OrientedProblem-SolvingConflict ResolutionExcel ProficiencyClinical Software ExperienceRegulatory Compliance

Soft Skills

Strong People SkillsHighly OrganizedProactiveAbility to AdaptTeam Collaboration

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Clinical TrialsHealthcare OperationsRater ServicesStudy Start-UpCentral MonitoringScale ManagementFast-Paced EnvironmentSOP ComplianceStakeholder CommunicationContinuous Process Improvement

About the role

Key responsibilities & impact

Coordinate day-to-day operational activities supporting clinical trials and Rater Services programs
Serve as a point of contact for sites, clinicians, raters, CRAs, sponsors, and internal stakeholders
Provide timely operational support and communication
Maintain accurate study documentation, trackers, reports, and records
Manage high-volume communications and scheduling activities
Support study start-up, conduct, and close-out activities across Rater Training, Central Monitoring, Central Rating, Scale Management, and other operational functions
Monitor study progress and follow up on outstanding actions to help meet project timelines and deliverables
Assist with operational reporting, quality activities, and deliverable tracking
Collaborate with Study Managers and functional teams across multiple operational areas
Manage responsibilities according to company SOPs, quality standards, and regulatory requirements
Contribute to continuous process improvement and additional operational activities

Requirements

What you’ll need

Bachelor's degree and/or 1+ years of relevant experience
Clinical research, healthcare, operations, customer service, project coordination, or related industry experience preferred
Excellent written and verbal communication skills in English and Japanese OR Mandarin
Ability to multitask while remaining highly organized, methodical, and detail-oriented
Strong people skills with team members, customers, and third-party providers
Ability to learn quickly, work independently, plan effectively, and be proactive
Strong computer literacy; experience with clinical software and systems preferred
Ability to thrive in a fast-paced, growing environment
Strong customer service mindset and commitment to high-quality work
Ability to adapt to changing priorities and support multiple functional areas
Problem-solving, conflict-resolution, impeccable record keeping, and compliance with procedures
Excel/Office proficiency
Ability to handle multiple tasks and competing priorities

Benefits

Comp & perks

Remote work practices
20 days of vacation leave
10 days of personal leave
10 paid public holidays
401(k) matching up to 3% of yearly salary
Competitive base salary plus additional earning opportunities
Health and dental insurance with competitive company contributions
Free vision insurance for all full-time employees
100% employer-sponsored short-term and long-term disability and life insurance
Healthcare and Dependent Care Flexible Spending Accounts
Learning and development opportunities, including mentorships and assistance with programs to improve knowledge or obtain certifications