Administrative Operations Specialist, I

Cohen & Co

. Welcome visitors and employees in a warm and engaging manner .

Posted 9/17/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $26 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to manage administrative tasks efficiently while maintaining a warm and professional demeanor. Proficient in Microsoft Office tools to support various office functions and enhance visitor experiences.

Highest-signal resume keywords

Customer Service ExperienceMicrosoft Office ProficiencyOrganizational SkillsInterpersonal Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative ExperienceMeeting Room ManagementOffice Supply ManagementTax Return CollationEmail Monitoring

Soft Skills

Warm PersonalityPolite and Patient InteractionMultitasking AbilityDecision-Making Skills

Industry Keywords

Office Concierge DutiesFacility Maintenance RequestsOnboarding New HiresEvent SupportConference Room Setup

About the role

Key responsibilities & impact

Welcome visitors and employees in a warm and engaging manner
Anticipate visitor and employee needs and provide a Wow! Experience
Assist employees and visitors with questions, concerns, and requests
Maintain conference rooms
Assist with meeting room availability and conflicts
Order food and beverages for in-office meetings, including setup and teardown
Support in-office events
Set up conference rooms for meetings
Handle facility maintenance requests
Monitor email inboxes
Provide office concierge duties, including directions, parking information, and reservations
Assist with onboarding new hires
Collate tax returns and perform 1040 scanning
Sort and handle incoming and outgoing mail
Order and maintain office supplies
Handle one-off and recurring administrative requests

Requirements

What you’ll need

0-2 years Administrative experience preferred
Ability to remain calm, polite, and patient with guests and employees
Warm and friendly personality, with ability to put people at ease
Superior customer service experience
Demonstrated decision-making, analytical, and problem-solving skills
Oral, written, and interpersonal communication skills
Ability to interact with all levels of associates
Strong organizational skills and ability to manage tasks efficiently
Polished professional appearance and demeanor
Ability to multitask
Ability to follow established procedures and guidelines
Proficient in Microsoft Office, including Word and Excel

Benefits

Comp & perks

Comprehensive and competitive Total Rewards package
Time off outside of standard PTO to recharge and give back to the community
Annual discretionary merit increases and bonuses
Talent development resources and growth opportunities