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Coinbase

Market Operations Specialist

Coinbase

. Provide frontline operational support across the Coinbase Derivatives Exchange and Deribit .

Posted 9/22/2026full-timeRemote • United KingdomJunior💰 £81,630 - £90,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial markets operations, particularly in listed futures and options, while effectively supporting electronic trading and exchange applications. Capable of diagnosing complex technical issues and delivering high-quality support in fast-paced environments.

Highest-signal resume keywords
Financial Markets OperationsError Trade AnalysisElectronic Trading SupportSQLProduct Knowledge of Futures or Options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Error Trade AnalysisOperational Process ImprovementTechnical Problem DiagnosisMulti-Channel Support DeliveryDeployment Testing
Soft Skills
Communication SkillsAbility to Work Under PressureCustomer Inquiry Resolution
Tools & Technologies
SalesforceJIRAFIX ProtocolNetwork Protocols
Industry Keywords
Coinbase Derivatives ExchangeDeribitPrediction MarketsEvent Contracts

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Provide frontline operational support across the Coinbase Derivatives Exchange and Deribit
  • Support electronic trading, clearing systems, and exchange applications in a 24/7 team
  • Investigate and resolve customer inquiries involving exchange functionality, market events, connectivity, product schedules, and business technology
  • Support internal and external exchange-operations investigations, including error trade analysis and resolution
  • Coordinate with product and development teams on product launches and platform updates
  • Execute deployment testing in pre-production environments
  • Support client and vendor onboarding and ongoing operational enablement across both exchanges
  • Identify, document, and recommend operational process improvements

Requirements

What you’ll need
  • BA/BS in Information Systems, Economics, Finance, or a technical field
  • 1+ years of experience in financial markets operations or a technical operations role
  • Product and operational knowledge of listed futures or options
  • Hands-on experience with error trade analysis and resolution
  • Ability to diagnose and articulate complex technical problems and solutions to technical and non-technical audiences
  • Experience delivering multi-channel support via voice, email, and chat
  • Ability to maintain quality under high-volume, time-sensitive conditions
  • Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, Salesforce, or JIRA is a plus
  • Responsible use of generative AI with human oversight

Benefits

Comp & perks
  • Equity eligibility
  • Bonus eligibility
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Quarterly in-person working sessions (“surges”)
  • Reasonable accommodation support
  • Compatible screen reader available for applicants who need screen reading technology