Market Operations Specialist

Coinbase

. Provide frontline operational support across the Coinbase Derivatives Exchange (CDE) and Deribit .

Posted 9/22/2026full-timeRemote • SingaporeJunior💰 SGD 117,420 - SGD 123,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational support for electronic trading and clearing systems, with a strong focus on error trade analysis and resolution. Proficient in coordinating product launches and implementing operational improvements in fast-paced financial markets.

Highest-signal resume keywords

Error Trade AnalysisFinancial Markets OperationsTechnical SupportProduct Knowledge of Futures or OptionsMulti-Channel Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Error Trade AnalysisTechnical Problem DiagnosisOperational Process ImprovementFinancial Markets OperationsProduct Knowledge of FuturesProduct Knowledge of Options

Soft Skills

Communication SkillsAbility to Maintain Quality Under Pressure

Tools & Technologies

SalesforceJIRASQLFIX ProtocolNetwork Protocols

Industry Keywords

Electronic TradingClearing SystemsPrediction MarketsEvent ContractsOperational Enablement

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide frontline operational support across the Coinbase Derivatives Exchange (CDE) and Deribit
Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications
Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology
Support internal and external investigations tied to exchange operations, including error trade analysis and resolution
Coordinate with product and development teams to launch products, implement platform updates, and execute deployment testing in pre-production environments
Support client and vendor onboarding and ongoing operational enablement across both exchanges, including prediction markets and event contracts listed on CDE
Identify, document, and recommend operational process improvements aligned with business objectives and platform growth

Requirements

What you’ll need

BA/BS in Information Systems, Economics, Finance, or a technical field
1+ years of experience in financial markets operations or a technical operations role
Product and operational knowledge of listed futures or options
Hands-on experience with error trade analysis and resolution
Ability to diagnose and articulate complex technical problems and solutions to technical and non-technical audiences
Experience delivering multi-channel support (voice, email, chat)
Ability to maintain quality under high-volume, time-sensitive conditions
Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools such as Salesforce and JIRA is a plus
Responsible use of generative AI with human oversight

Benefits

Comp & perks

Equity and bonus eligibility
Medical, dental, and vision benefits
Quarterly in-person working sessions (“surges”)
Reasonable accommodation support
Free compatible screen reader for applicants needing screen-reading technology