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CoLab Software

Major Account Director

CoLab Software

. Build relationships with existing customers and net new strategic accounts .

Posted 10/12/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex enterprise accounts within a SaaS environment, focusing on account planning, multi-threaded selling, and customer relationship building. Proficient in understanding customer needs and delivering tailored solutions to drive revenue growth.

Highest-signal resume keywords
Enterprise Account ManagementSaaS Sales ExperienceAccount PlanningComplex Sales NavigationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account MappingUse Case AnalysisTechnical Product DemonstrationRevenue Growth StrategiesSalesforce Management
Soft Skills
Relationship BuildingConsultative SellingFollow-Up Management
Industry Keywords
Manufacturing ClientsAutomotiveMedical DeviceHardware ProductsConsumer Products

About the role

Key responsibilities & impact
  • Build relationships with existing customers and net new strategic accounts
  • Build and execute account strategies and plans to maximize customer value and drive significant revenue growth, including account planning, mapping, and multi-threaded selling
  • Serve as an expert to customers on CoLab and industry best practices
  • Find, qualify, and build opportunities within existing accounts
  • Consult with Account Executive and Customer Success teams on enterprise account expansions and renewals
  • Understand customers’ business and technical needs to achieve desired outcomes
  • Manage follow-up conversations and document all activities in Salesforce
  • Travel to customer on-site on average one week per month
  • Attend occasional on-site team meetings in Newfoundland, Canada, at least twice per year, and occasional offsites

Requirements

What you’ll need
  • Experience managing complex enterprise or major accounts within a SaaS business, or an engineering background paired with strong closing skills
  • Experience working with large enterprise customers for at least 1-2 years (10,000 employees +)
  • Ability to understand and analyze use cases and demonstrate highly technical product
  • Ability to navigate complex enterprise sales for a product that is new to market
  • Experience with complex account planning, account mapping, and selling across multiple departments
  • Excellent communication skills and ability to convey your message
  • Bonus: have worked with manufacturing clients (including but not limited to automotive, medical device and hardware/mechanical consumer products)

Benefits

Comp & perks
  • Details about travel arrangements and covered expenses will be discussed during the hiring process