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Franchise Business Coach
College H.U.N.K.S. Hauling Junk and Moving. Serve as a trusted business coach and strategic resource for a portfolio of franchise locations, typically 25–36 locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business and financial acumen with the ability to analyze P&Ls, cash flow statements, and KPIs to drive franchisee success. Proven track record in coaching, influencing, and developing actionable business plans tailored to individual franchise needs.
Highest-signal resume keywords
Franchise ExperienceP&L ManagementBusiness CoachingFinancial ForecastingKPI Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L InterpretationFinancial ForecastingBusiness PlanningOperational Performance AnalysisRevenue Improvement Strategies
Soft Skills
Relationship BuildingCommunication SkillsProblem-Solving SkillsNegotiation SkillsTime Management
Tools & Technologies
FranConnectKPI DashboardsAI-Assisted Coaching ToolsHarmonyzeCRM Systems
Industry Keywords
Franchise Business CoachingMulti-Unit Service BusinessHome ServicesMoving IndustryJunk Removal
About the role
Key responsibilities & impact- Serve as a trusted business coach and strategic resource for a portfolio of franchise locations, typically 25–36 locations
- Complete the FBC readiness plan and take full ownership of the portfolio within 30 days of hire
- Coach franchise partners toward measurable improvements in revenue, profitability, cash flow, operational performance, and customer experience
- Drive accountability through scorecard-based coaching, action plans, and consistent follow-through aligned with the College H.U.N.K.S. Way
- Analyze business and financial performance indicators to identify trends, opportunities, and barriers to growth
- Review and interpret P&Ls and cash flow statements and translate insights into practical recommendations
- Use CHHJ KPI dashboards and AI-assisted coaching tools to prioritize opportunities, track commitments, and personalize coaching
- Develop annual financial forecasts and business plans with franchise owners
- Conduct regular on-site coaching visits
- Lead structured weekly coaching sessions ("Huddles") with each franchise partner
- Coach partners on operations, marketing, talent, customer experience, and financial management best practices
- Identify obstacles to franchisee success and partner with internal teams on solutions
- Monitor portfolio health and escalate at-risk locations using financial and operational warning signs
- Own pre-opening readiness and onboarding for newly awarded franchise partners
- Participate in new franchisee training and support development of training programs, tools, and resources
- Collaborate with Franchise Business Coaches and internal subject matter experts
- Document field insights and provide feedback on brand standards and best practices
- Maintain documentation of franchisee interactions, commitments, and follow-up activities in FranConnect
- Contribute to team priorities, quarterly initiatives, operations manual development, and strategic projects
- Perform other duties as assigned
Requirements
What you’ll need- Franchise experience required, as a franchise owner, franchise general manager, or franchise field consultant/business coach
- Bachelor's degree preferred; an equivalent combination of education and 4+ years of relevant experience will be considered
- Experience owning or coaching to a P&L in a multi-unit service business; home services, moving, or junk removal experience strongly preferred
- Demonstrated ability to coach, influence, and hold business owners or operational leaders accountable for results
- Strong business and financial acumen, including the ability to interpret P&Ls, cash flow statements, KPIs, and other performance data, and to build financial forecasts and business plans with franchise partners
- Strong communication, facilitation, and relationship-building skills
- Ability to establish credibility and trust
- Analytical and solutions-oriented mindset with ability to diagnose performance challenges and translate findings into actionable plans
- Strong project and time management skills; ability to manage multiple franchise partners, priorities, and deadlines
- Confidence navigating challenging conversations, influencing without direct authority, and gaining commitment to action
- Strong negotiation and problem-solving skills
- Comfort working within CRM, KPI dashboard, and AI-assisted coaching platforms; experience with FranConnect and Harmonyze is a plus
- Working knowledge of grassroots and digital marketing strategies and their impact on local business performance
- Continuous-improvement mindset and passion for helping entrepreneurs and business owners succeed
- Ability to operate within a standardized coaching framework while tailoring the approach to individual franchisee needs
- Ability to learn new systems, data, and franchise relationships quickly enough to own a portfolio within the first 30 days
- Ability to travel regularly, drive 100+ miles when necessary, and travel overnight approximately one week per month
Benefits
Comp & perks- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance