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Salesforce Developer – Agentforce, AI Solutions
Collinson Group. Design, develop, configure, and optimise Salesforce Agentforce solutions, AI-powered workflows, and intelligent automation capabilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce development, including Apex, Lightning Web Components, and AI-driven solutions. Proficient in collaborating with stakeholders to define technical requirements and optimize Salesforce platform performance.
Highest-signal resume keywords
Salesforce DevelopmentApex ProgrammingLightning Web ComponentsSalesforce AI CapabilitiesSalesforce Integrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ApexLightning Web ComponentsSalesforce FlowsSOQLAPIsSalesforce AgentforceSalesforce CRMCI/CD ToolingData GovernanceTroubleshooting
Soft Skills
CommunicationCollaborationStakeholder ManagementAnalytical SkillsProblem-Solving
Tools & Technologies
SalesforceData CloudEinsteinREST APIsSOAP APIs
Certifications & Qualifications
Salesforce Platform Developer ISalesforce Certified Agentforce SpecialistSalesforce Administrator
Industry Keywords
AI-Powered WorkflowsIntelligent AutomationCustomer Service TechnologiesAgile MethodologiesCentre of Excellence
Tech Stack
Tools & technologiesCloudSOAP
About the role
Key responsibilities & impact- Design, develop, configure, and optimise Salesforce Agentforce solutions, AI-powered workflows, and intelligent automation capabilities
- Develop scalable and maintainable Salesforce solutions using Apex, Lightning Web Components, Salesforce Flows, SOQL, APIs, and platform technologies
- Contribute to AI-driven customer service and membership solutions using Salesforce AI capabilities, Einstein, Agentforce, and Data Cloud integrations
- Identify, define, refine, and prioritise AI and Agentforce use cases with business stakeholders
- Collaborate with Data Cloud specialists, solution designers, tech leads, architects, and developers within the Salesforce Centre of Excellence
- Contribute to scalable, secure, and maintainable solution designs aligned with Salesforce best practices, enterprise architecture, governance, and AI frameworks
- Support integrations between Salesforce, Data Cloud, AI services, and external platforms
- Develop and support unit, integration, and user acceptance testing
- Monitor and optimise Salesforce platform and AI solution performance
- Stay current with Salesforce AI, Agentforce, Einstein, Data Cloud, and emerging AI technologies
- Contribute innovation opportunities that enhance customer and operational experiences
Requirements
What you’ll need- 4+ years of experience in Salesforce development roles
- Strong hands-on experience with Apex, Lightning Web Components (LWC), Salesforce Flows, SOQL/SOSL, APIs, and Salesforce platform development
- Experience with Salesforce CRM platforms including Service Cloud and Sales Cloud
- Knowledge and experience in Salesforce Agentforce development and configuration, Salesforce AI capabilities, Einstein, and intelligent automation solutions
- Understanding of AI concepts, conversational AI, automation workflows, and customer service technologies
- Experience collaborating with business stakeholders to define and refine technical requirements and use cases
- Experience with Salesforce integrations, REST/SOAP APIs, and data-driven solutions
- Knowledge of Salesforce security models, data governance, and platform best practices
- Experience with CI/CD tooling, source control, Salesforce DX, and DevOps practices
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication, collaboration, and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced delivery environment
- Salesforce Platform Developer I certification or equivalent practical experience
- Salesforce Certified Agentforce Specialist or equivalent practical experience
- Preferred: Experience with Salesforce Agentforce development and configuration
- Preferred: Experience with Salesforce Data Cloud
- Preferred: Knowledge of Salesforce Einstein AI capabilities
- Preferred: Experience with customer service or membership platform solutions
- Preferred: Familiarity with prompt engineering, AI orchestration, or conversational AI concepts
- Preferred: Salesforce Administrator certification
- Preferred: Familiarity with Agile and Scrum methodologies
- Preferred: Experience working within a Centre of Excellence (CoE) environment
- Preferred: Additional Salesforce certifications
- Preferred: Experience with other AI technologies, machine learning concepts, or enterprise AI platforms
Benefits
Comp & perks- Competitive reward package
- Support for financial, physical and mental wellbeing
- Opportunities to learn and develop
- Recognition for contributions