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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in both German and English, with a focus on B2B telephone sales and customer engagement. Proficient in using CRM systems to document interactions and manage customer relationships effectively.
Highest-signal resume keywords
B2B Customer CommunicationTelephone Sales ExperienceCRM System ProficiencyStrong Communication SkillsGoal Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Persuasive Telephone MannerIndependent Working StyleStructured ApproachEnthusiasm for Innovative SolutionsFlexibility in Conversations
Tools & Technologies
Digital ToolsCRM Systems
Industry Keywords
E-Commerce SectorCold CallingLead QualificationAppointment SchedulingRemote Work
About the role
Key responsibilities & impact- Contact potential business customers in the e-commerce sector by phone
- Conduct professional conversations with contacts and decision-makers to generate interest in innovative solutions
- Qualify prospects, arrange demo appointments for the sales team, and enter them directly into the calendar
- Carefully document call outcomes and contact details in the CRM system
- Prepare scheduled appointments and record relevant information for the sales team
- Reliably document and take into account callback requests, do-not-contact requests, and other customer notes
Requirements
What you’ll need- Excellent German and good English skills for communication in a B2B environment
- Ideally, experience in telephone sales, cold calling, or B2B customer communication
- Strong communication skills and enthusiasm for inspiring potential business customers about innovative solutions
- Independent, structured, and reliable working style, with confidence using digital tools and CRM systems
- Friendly, professional, and persuasive telephone manner
- Initiative, goal orientation, and the ability to adapt conversations flexibly to different contacts
- Enjoyment of working remotely and performing independent work as a freelancer
Benefits
Comp & perks- 100% remote – Work from anywhere!
- Flexible working hours – Adapt your schedule to your availability
- Room for your own ideas – Actively help shape processes and contribute your suggestions
- Collaborative partnership – We value transparency and communication on an equal footing
- More than just a job – Our clients are not buying a standard solution, but a 360° customer experience