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Financial Service Sales Assistant
Columbia Bank. Provide administrative and operational support for one or more Financial Advisors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing administrative and operational support within the financial services industry, including client account management, compliance knowledge, and effective communication with Financial Advisors and clients.
Highest-signal resume keywords
Financial Services ExperienceInvestment Concepts ExpertiseMicrosoft Office Suite ProficiencyData Entry SkillsClient Account Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Account ManagementData EntryInvestment ConceptsSecurities Clearing SystemsConfidential Information ProcessingDocument PreparationScheduling CoordinationMail ProcessingTrade EntryDatabase Maintenance
Soft Skills
Self-StarterInitiativeIndependent WorkTask PrioritizationProblem Resolution
Industry Keywords
Financial AdvisorsClient SupportCompliance KnowledgeBank RegulationsInvestment VehiclesTransaction TypesClient Events CoordinationCorporate CultureTraining and MentoringConfidential Work
About the role
Key responsibilities & impact- Provide administrative and operational support for one or more Financial Advisors
- Serve as a liaison between Financial Advisors and clients
- Answer incoming calls, organize filing systems, coordinate schedules, and prepare correspondence and documents
- Send forms to clients as requested and required
- Assist Financial Advisors with client support and time management
- Process confidential information
- Open, maintain, and service client accounts
- Follow up on missing paperwork
- Process new accounts and files
- Process department mail, checks, and securities
- Maintain client and mailing databases
- Update Financial Advisors’ calendars
- Research and resolve client problems
- Provide quote information and mutual fund trade entry
- Accept unsolicited mutual fund and money market investment direction from clients
- Coordinate and assist with client events, including marketing, mailing, follow-up, and event-day support
- Work with operations on account maintenance and client instructions
- Complete department projects
- Maintain the client scanning system
- Balance settlement accounts and review trade blotters
- Review and notify Financial Advisors of new referrals
- Maintain compliance knowledge and complete required training
- May coach, mentor, or train others and teach coursework as a subject matter expert
- Foster Columbia’s corporate culture and perform other assigned duties
Requirements
What you’ll need- 3 years of experience as an assistant in the financial services industry or a related field (Required)
- Subject matter expertise in investment concepts and terminology, including investment vehicles, transaction types, and securities clearing systems
- Highly proficient with Microsoft Office Suite
- Self-starter with initiative
- Able to work independently or with limited supervision while working closely with clients and Financial Advisors
- Able to prioritize and effectively manage multiple tasks at once
- Strong data entry, reading, and comprehension skills
- Ability to process confidential work
- Must be able to work fully onsite at a posted location
- Must comply with bank regulations, policies, procedures, and required training
Benefits
Comp & perks- Comprehensive healthcare coverage (medical, dental, and vision plans)
- 401(k)-retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Online discount marketplace
- Paid vacation, sick days, volunteer days, and holidays
- Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly
- Performance-based incentive compensation may be available