Item Processing Specialist

Columbia Bank

. Process deposit, loan, and general ledger account activities using an image-based system .

Posted 10/9/2026full-timeSpokane • Washington • United StatesMid-LevelSenior💰 $18 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing deposit and loan transactions, balancing general ledger accounts, and maintaining compliance with banking regulations. Proficient in using image-based processing solutions and providing support to internal customers while mentoring junior associates.

Highest-signal resume keywords

Banking ExperienceImage-Based Processing SolutionsGeneral Ledger ReconciliationCheck 21 Scanning Equipment OperationStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deposit ProcessingLoan ProcessingData EntryTransaction MonitoringError CorrectionFraud Product Exception DecisionReconciliationMetrics ReportingCash Letter PreparationCompliance with Bank Regulations

Soft Skills

Team CollaborationIndependent WorkCoaching and MentoringProblem SolvingEffective Communication

Tools & Technologies

ExcelWordOutlookWindowsImage-Based SystemsCheck 21 Equipment

Industry Keywords

Bank Secrecy ActRegulation CCRegulation ENSF ItemsReturned ItemsCash Management

About the role

Key responsibilities & impact

Process deposit, loan, and general ledger account activities using an image-based system
Perfect transactional data and monitor multiple input and output channels
Create and track output files to post transactions and clear transit work
Balance work streams and generate associated reporting
Process item-processing deposit transactions accurately and timely
Correct errors using image-based processing solutions
Operate Check 21 scanning equipment and troubleshoot capture issues via phone and email
Verify transmittals to work bundles and prepare cash letters and endpoint summaries
Escalate production issues to the Item Processing lead or manager
Complete department production spreadsheets, metrics, and trending
Direct junior associates in day-to-day work activities as needed
Support internal customers via phone and email
Balance and reconcile general ledger accounts
Reconcile nonpost and stop payment reports, returned and NSF items
Research and reconcile out-of-balance customer transactions
Process incoming and outgoing large return item notifications
Decide fraud product exceptions
Prepare outgoing foreign item cash and adjustment letters
Perform data entry and uploads
Process research information, adjustment, and affidavit requests
Process depository corrections and check adjustments
Maintain compliance with bank regulations, policies, procedures, and required training
Maintain working knowledge of Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations
Coach, mentor, or train others and teach coursework as a subject matter expert when asked
Foster Columbia corporate culture and support the vision to become “Business Bank of Choice”
Perform other duties as assigned

Requirements

What you’ll need

3-5 years of banking experience or equivalent (Required)
Strong written and verbal communication
Ability to work independently and within a team with minimal direction
Ability to use basic office equipment and 10-key by touch
Ability to work flexible hours
PC literacy in Excel, Word, Outlook, and Windows
Related experience and/or product knowledge
H.S. Diploma/GED (preferred)
Bachelor's Degree (preferred)
Occasional travel

Benefits

Comp & perks

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Online discount marketplace
Paid vacation, sick days, volunteer days, and holidays
Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly
Performance-based incentive compensation may be available