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Legal Actions Process Manager
Columbia Bank. Provide critical leadership and oversight to a specialized team managing garnishments, levies, subpoenas, and court orders presented to the bank .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in banking operations, compliance with regulations, and effective team leadership. Proven ability to manage garnishments, levies, subpoenas, and court orders while ensuring operational excellence and audit readiness.
Highest-signal resume keywords
Banking Regulations KnowledgeTeam LeadershipOperational ExcellenceCoaching and MentoringLegal Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail Bank Operations ExperienceGarnishments ManagementCourt Orders ProcessingRegulation CC KnowledgeRegulation E KnowledgeBank Secrecy Act KnowledgeMicrosoft Word ProficiencyMicrosoft Excel Proficiency
Soft Skills
Attention to DetailOrganizational SkillsInterpersonal SkillsProblem SolvingCommunication Skills
Industry Keywords
ComplianceAudit ReadinessLegal ProceedingsOperational EffectivenessConfidentiality
About the role
Key responsibilities & impact- Provide critical leadership and oversight to a specialized team managing garnishments, levies, subpoenas, and court orders presented to the bank
- Ensure timely and accurate processing in compliance with state and federal laws
- Lead and develop a high-performing team and provide clear direction and oversight
- Ensure departmental tasks and process certifications are completed accurately, on deadline, and in compliance with banking laws and regulations
- Maintain operational excellence and audit readiness
- Collaborate with Legal, Compliance, and other internal departments to resolve complex issues
- Represent the Bank in legal proceedings and appear in court as needed to provide testimony or documentation
- Serve as escalation point for banker inquiries and provide expert guidance
- Lead or participate in operational effectiveness and efficiency reviews and recommend improvements
- Serve as subject matter expert for training coursework
- Direct subordinates using established guidelines, procedures, and policies
- Coordinate and lead daily team activities and occasionally perform the work of supervised employees
- Maintain knowledge of Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations
- Keep current with regulation changes
- Coach, mentor, and train others
- Foster Columbia corporate culture and model accountability and initiative
- Perform other duties as assigned
Requirements
What you’ll need- H.S. Diploma/GED. Required
- 4-6 years of retail bank operations experience. Required
- Bachelor's Degree in Business, Finance or related field. Preferred.
- 2-4 years of supervisory or lead work experience in a bank operations environment. Preferred
- Self-motivated and adaptable, capable of leading and working with a team with members across various geographic locations
- Knowledge of banking regulations, policies, procedures, documentation and legal requirements associated with operations legal processes
- Proven ability to effectively coach, train and mentor a team
- Strong attention to detail and ability to multi-task effectively
- Strong organizational skills and demonstrated ability to work effectively to meet legal and regulatory deadlines
- Proven interpersonal skills with ability to negotiate and influence others
- Ability to handle difficult and sensitive situations and problem solve while maintaining confidentiality
- Proficient use of Microsoft Word and Excel software applications
- Ability to maintain confidentiality, use tact and diplomacy, and maintain a professional demeanor
- Demonstrated effective written and verbal communication and presentation skills
- Demonstrated accountability, dependability, initiative, and ability to effectively prioritize tasks
- Ability to work fully onsite at posted location(s)
- Occasional travel
Benefits
Comp & perks- Comprehensive healthcare coverage (medical, dental, and vision plans)
- 401(k)-retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Access to an online discount marketplace
- Paid vacation, sick days, volunteer days, and holidays
- Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly
- Performance-based incentive compensation may be available