Loan Servicing Business Analyst

Columbia Bank

. Provide systems and operational support for the Bank's loan servicing function, emphasizing FIS core banking technology and loan-related applications, processes, and functionality .

Posted 10/9/2026full-timeUnited StatesJuniorMid-Level💰 $23 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in loan servicing operations, including systems support, business analysis, and project management. Proficient in compliance with banking regulations and effective communication across diverse teams.

Highest-signal resume keywords

Loan Servicing SupportBusiness AnalysisProject ManagementRegulatory ComplianceData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Operations KnowledgeAnalytical SkillsData Analysis SkillsProject Management SkillsDevelopment Concepts Knowledge

Soft Skills

Excellent Communication SkillsProblem-Solving SkillsCoaching and Mentoring

Certifications & Qualifications

Bachelor's Degree in Business or Project Management

Industry Keywords

Banking PoliciesBank Secrecy ActRegulation CCRegulation EBank Security

About the role

Key responsibilities & impact

Provide systems and operational support for the Bank's loan servicing function, emphasizing FIS core banking technology and loan-related applications, processes, and functionality
Analyze business requirements and support system configuration and enhancements
Troubleshoot issues and coordinate testing and upgrades
Improve workflows across the loan servicing lifecycle
Collaborate with Loan Servicing, technology partners, stakeholders, subject matter experts, business owners, vendors, and others
Document, communicate, validate, and refine requirements
Make recommendations based on product vision, market requirements, research data, and organizational goals
Elicit information and ideas regarding existing and proposed business systems
Research and interpret moderately complex business needs and translate them into application and operational requirements
Assist with business case development and the RFP process during project initiation
Assist with integration and user acceptance testing of new or revised workflows, processes, and systems
Support development of training, implementation, and post-implementation materials
Serve as liaison between business units and Technology Advancement Group (TAG)
Demonstrate compliance with bank regulations and keep up to date on regulation changes
Coach, mentor, or train others and teach coursework as a subject matter expert when requested
Foster Columbia's corporate culture and support its vision to become 'Business Bank of Choice'
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree in business, project management, business systems or equivalent (preferred)
2-4 years of relevant business analyst and/or project management and/or operations experience related to the assigned business unit function (Required)
Business operations knowledge
Analytical and problem-solving skills
Demonstrated data analysis skills including project management and/or operations
Knowledge of banking policies, procedures, practices and documentation
Proficient knowledge of development concepts and practices, potential applications, and customer requirements
Proven usage of project management skills
Excellent written and verbal communication and presentation skills
Ability to work effectively with individuals and groups across the company to manage customer relationships
Occasional travel required
Ability to work fully onsite at posted location(s)
Compliance with Bank policies, procedures, regulations, and required annual or job-specific training
Working knowledge of Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other applicable regulations

Benefits

Comp & perks

Medical, dental, and vision plans
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Online discount marketplace
Paid vacation, sick days, volunteer days, and holidays
Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly
Performance-based incentive compensation may be available