Treasury Management Support Specialist

Columbia Bank

. Work closely with relationship managers and business partners to keep them apprised .

Posted 10/27/2026full-timeUnited StatesJuniorMid-Level💰 $21 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Treasury Management products and services while providing exceptional client relationship management and customer service support. Maintains compliance with banking regulations and possesses strong analytical skills related to financial procedures and operations.

Highest-signal resume keywords

Treasury Management ExpertiseClient Relationship ManagementBanking Regulations ComplianceCustomer Service ExcellenceBank Payment Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking ExperienceAccount OperationsCommercial Banking ProductsFinancial ProceduresComplex Issue Resolution

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsJudgment in Decision MakingAbility to Multi-task

Tools & Technologies

Windows Office SuiteSpreadsheetsIndustry Specific Software

Industry Keywords

Bank Secrecy ActRegulation CCRegulation EBank SecurityBusiness Acumen

About the role

Key responsibilities & impact

Work closely with relationship managers and business partners to keep them apprised
Provide primary client relationship, direction and customer service support for corporate and commercial deposit clients
Provide high level of client service for all products and services
Field client requests via phone, email and other communication channels
Serve as subject matter expert for Treasury Management products
Act as Commercial Banking's primary customer contact for servicing all clients
Respond to banking questions and provide guidance with account implementation, funds transfer/stop payment requests, transaction posting problems and error resolution
Communicate with Relationship Managers, provide updates on client matters, make recommendations and ensure issues needing immediate attention are resolved timely
Answer incoming calls from Treasury Management customers and internal staff
Handle calls professionally with a goal of one-call resolution while achieving established service standards
Demonstrate compliance with bank regulations and keep current on regulatory changes
Follow Bank policies, procedures and compliance regulations; complete required training
Maintain working knowledge of Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other applicable regulations
Coach, mentor or train others and teach coursework as a subject matter expert when asked
Foster Columbia corporate culture and take personal initiative
Perform other duties as assigned

Requirements

What you’ll need

H.S. Diploma/GED - Required
Bachelor's Degree in Business, Finance or related field - Preferred
2-4 years of banking experience, new accounts, lending loan processing or documentation and customer service
Demonstrated knowledge of bank payment systems, account operations, banking services and exposure to complex business entities
Proficient knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations
Excellent written and verbal communication skills
Ability to effectively communicate with professionals at all levels of business
Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact
Strong customer service, interpersonal and organization skills with ability to multi-task, handle complex issues and use good judgement in decision making
Strong technical skills including Windows Office Suite, spreadsheets and industry specific software
Ability to work fully onsite at posted location(s)

Benefits

Comp & perks

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Online discount marketplace
Paid vacation, sick days, volunteer days, and holidays
Performance-based incentive compensation may be available
Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly