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Laundry Supervisor – Laundry Master Jumper
Columbia Shipmanagement. Supervise, plan, organize, direct, and control onboard laundry and dry-cleaning operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising laundry operations, ensuring compliance with safety and hygiene standards, and effectively managing team performance in a fast-paced maritime environment. Proficient in operational planning, cost control, and maintaining high-quality service standards.
Highest-signal resume keywords
Supervisory Experience In Laundry OperationsFabric Care And Stain Removal KnowledgeIndustrial Laundry Equipment HandlingOrganizational And Operational Planning SkillsInterpersonal And Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Laundry Operations ManagementQuality ControlCost ControlInventory ManagementProblem-SolvingDecision-MakingPerformance EvaluationOperational Efficiency ImprovementSafety ComplianceHygiene Standards
Soft Skills
LeadershipTeam SupervisionAttention To DetailReliabilityIntegrity
Tools & Technologies
Laundry EquipmentProduction ReportsRequisition SystemsBudgeting ToolsInventory Systems
Industry Keywords
Cruise ShipsMaritime EnvironmentMulticultural EnvironmentService ExcellenceGuest Complaints Resolution
About the role
Key responsibilities & impact- Supervise, plan, organize, direct, and control onboard laundry and dry-cleaning operations
- Process guest laundry, crew uniforms, and hotel linen efficiently and according to established standards
- Monitor workflow, production flow, priorities, and turnaround requirements
- Inspect finished items for cleanliness, pressing, stains, damage, and overall condition
- Check, tag, sort, clean, and pack guest laundry
- Investigate and resolve guest complaints, reporting to the Laundry Master where applicable
- Supervise, support, train, coach, and develop laundry team members
- Conduct pre- and post-shift briefings, duty rosters, section plans, and rotation schedules
- Monitor team performance and conduct or support performance evaluations
- Ensure compliance with SOPs, safety procedures, hygiene, and public health standards
- Maintain, inspect, and monitor laundry equipment and facilities; report defects and follow up on maintenance
- Monitor production reports, inventory, linen loss or damage, chemicals, consumables, and storage
- Prepare requisitions, support budgeting and cost control, conduct monthly inventories, and submit discard/breakage reports
- Identify operational inefficiencies and implement corrective and preventive improvements
- Coordinate with other departments and support turnaround days, peak loads, events, and other operational needs
Requirements
What you’ll need- Proven experience in a supervisory or leadership role within laundry operations, preferably in cruise ships or vessels
- Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes
- Experience handling industrial laundry equipment
- Demonstrated leadership and team supervision/management skills
- Strong organizational and operational planning abilities
- Effective problem-solving and decision-making capabilities
- High attention to detail and quality control focus
- Cost awareness and resource management skills
- Fluent in English; additional languages are an advantage
- Strong interpersonal and communication skills, with ability to coordinate across departments
- Professional, reliable, and able to work in a multicultural environment
- Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads
- Strong sense of responsibility, integrity, and confidentiality
- Commitment to safety, hygiene, and service excellence
- Embarkation last week November 2026
Benefits
Comp & perks- Contract length: 9 months on/ 2 off