Retail Associate

Columbia Sportswear Company

. Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability .

Posted 9/21/2026part-timeMichigan City • Michigan • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills by effectively engaging with consumers, understanding their needs, and providing tailored product recommendations. Proficient in operating Point of Sale (POS) systems and maintaining store standards for visual merchandising and cleanliness.

Highest-signal resume keywords

Customer ServicePoint Of Sale (POS) SystemsVisual MerchandisingInventory ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementPoint Of Sale (POS) SystemsCash Register TransactionsProduct Flow ProcessingVisual Merchandising

Soft Skills

Customer EngagementClear CommunicationFlexibility

Tools & Technologies

Retail Software Tools

Industry Keywords

Brand AmbassadorRetail ExperienceConsumer NeedsStore StandardsActive Environment

About the role

Key responsibilities & impact

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
Engage with consumers to understand their needs and preferences; demonstrate and explain merchandise and suggest suitable options
Maintain store standards for visual merchandising, cleanliness, and safety
Retrieve merchandise from the sales floor, stock room, or other inventory locations
Perform cash register transactions, including sales, returns, exchanges, and connecting consumers to the loyalty program
Receive, handle, replenish, and process incoming and outgoing product flow accurately and efficiently
Serve as a brand ambassador and create exceptional in-store experiences
Support the Store Leadership team and Columbia Sportswear Company’s mission

Requirements

What you’ll need

No specific education required; High School Diploma or GED preferred
2 (or less) years of experience in a position or specialization
Skill operating inventory and Point of Sales (POS) systems and various other retail software tools
16 years of age or older
Ability to communicate clearly with others
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts
Ability to frequently move about in an active environment and adjust/move items weighing up to 40 lbs.
May frequently use specialized equipment and be exposed to dust and noise

Benefits

Comp & perks

401k plan with a generous company match (temporary employees must be age 18 and have worked 1,000 hours)
Generous employee discounts
Wellness Time Off, complying with applicable state and local paid leave laws
Reasonable accommodation for individuals with disabilities