Field Service Technician

Columbus McKinnon

. Travel to customer locations to install, start up, maintain, modify, and troubleshoot systems, with up to 75% travel .

Posted 9/17/2026full-timeHartland • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong mechanical and electrical fundamentals with extensive field service experience, capable of troubleshooting and maintaining systems while effectively managing customer relationships. Proficient in preparing detailed reports and executing factory acceptance tests, ensuring high-quality service delivery.

Highest-signal resume keywords

Field Service ExperienceMechanical AptitudeElectrical FundamentalsBlueprint ReadingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingSystem InstallationMaintenanceRepairAssembly TechniquesTechnical Problem SolvingFactory Acceptance TestingParts Replacement DeterminationDetailed Reporting

Soft Skills

Analytical SkillsOrganizational SkillsCommunication SkillsRelationship BuildingMultitasking

Certifications & Qualifications

High School Diploma or EquivalentValid Driver License

Industry Keywords

Field ServiceCustomer SupportCMCO TechnologyOn-Site InstallationDiverse Workforce Interaction

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Travel to customer locations to install, start up, maintain, modify, and troubleshoot systems, with up to 75% travel
Conduct on-site installation, repair, maintenance, and tasks per job order
Troubleshoot errors or technical problems and determine resolutions and recommendations
Determine replacement part requirements
Prepare detailed trip reports identifying issues, actions taken, and recommended next steps
Assist with preparation and execution of factory acceptance tests and completion of punch lists for shipping approvals
Aid in assembly, breakdown, and crating of systems
Assist field sales in account support
Build and maintain lasting relationships with existing accounts
Work with third-party crews on some projects

Requirements

What you’ll need

Ability to read blueprints and plant layout drawings
High School Diploma or Equivalent
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
5+ years of experience in field service with strong fundamentals in electrical and mechanical
6-month+ experience as an Assembly Technician to learn basic principles of CMCO technology and processes preferred
Must have a valid driver license
Ability to travel internationally
Strong mechanical aptitude
Strong analytical and organizational skills with attention to detail
Exceptional written and verbal communication skills
Ability to handle multiple projects at the same time
Ability to build relationships with a diverse workforce
Product knowledge obtained through experience and hands-on training

Benefits

Comp & perks

10% premium on Road Service hours
11 paid holidays
Vacation and paid sick time
Medical, Dental, Vision insurance, effective day 1
401(k) with company match
Paid parental leave
Tuition assistance
Disability insurance