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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Infor M3 CloudSuite configuration, administration, and implementation, with a strong focus on environment management, security roles, and user provisioning. Proficient in coordinating technical cutover activities and ensuring go-live readiness while collaborating effectively with cross-functional teams.
Highest-signal resume keywords
Infor M3 CloudSuite ConfigurationTechnical Cutover SupportUser Provisioning and Security ManagementSaaS Delivery Model UnderstandingEnvironment Management and Troubleshooting
ATS Keywords
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Hard Skills
Infor M3 CloudSuiteInfor OS ConfigurationSSO and Identity FederationTechnical DocumentationEnvironment ConfigurationUser ManagementAccess TroubleshootingCloudSuite Update CyclesProduction ReadinessIntegration Support
Soft Skills
Analytical SkillsTroubleshooting SkillsCommunication SkillsCollaborative WorkKnowledge Transfer
Tools & Technologies
Infor IONInfor Document ManagementData FabricData LakeEnterprise Search
Industry Keywords
ERP Technical ConsultingEnterprise Application AdministrationLife Cycle ImplementationsPost-Provisioning ActivitiesRole-Based Permissions
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Execute M3 CloudSuite post-provisioning activities according to project requirements and Work Orders
- Configure and validate development, testing, training, and production M3 environments
- Support M3 Business Engine setup, company/division configuration, and foundational system settings
- Configure and administer Infor OS platform settings and associated services
- Coordinate environment readiness, refreshes, configuration migration, and technical troubleshooting
- Work with Infor Cloud Operations and customer IT teams on provisioning, connectivity, and environment issues
- Configure and maintain M3 and Infor OS users, roles, authorizations, and application access
- Configure and troubleshoot authentication, SSO, identity federation, Microsoft Entra ID, and other identity providers
- Validate company/division access, role-based permissions, and security configurations
- Support security testing, user provisioning, and access issue resolution
- Administer and configure Infor OS and related M3 CloudSuite components
- Support Infor ION, Infor Document Management, Data Fabric/Data Lake, and Enterprise Search configuration and access management
- Coordinate with Integration Consultants and technical specialists on integration, reporting, and application extension dependencies
- Participate in technical cutover planning, estimation, sequencing, and execution
- Support production preparation, configuration validation, and technical go-live readiness
- Develop and execute approved production environment cleanup and reset procedures when required
- Restore approved production baselines, including Golden Company configurations and applicable Infor OS components
- Assess impacts of monthly Infor CloudSuite updates and coordinate technical validation and regression testing
- Troubleshoot deployment, go-live, and hypercare environment and platform issues
- Maintain environment configuration, security, and administration documentation
- Develop technical procedures and support documentation for customer IT teams
- Conduct knowledge transfer and training for system administrators and technical owners
- Coordinate handover of environment administration and operational responsibilities to customers
Requirements
What you’ll need- 5+ years of relevant ERP technical consulting or enterprise application administration experience
- Substantial hands-on Infor M3 CloudSuite experience
- Minimum of 2 full scale life cycle implementations
- Experience supporting M3 CloudSuite implementation projects, not solely ongoing production support
- Experience independently configuring environments, security, authentication, and technical platform settings
- Strong understanding of SaaS delivery models and division of responsibilities between customers, implementation partners, and Infor Cloud Operations
- Experience supporting technical cutover, go-live, and customer handover activities
- Strong analytical, troubleshooting, documentation, and communication skills
- Ability to work collaboratively with Technology Solution Architects, Integration Consultants, functional consultants, and client IT stakeholders
- Infor M3 CloudSuite / M3 CE environment configuration, post-provisioning, company/division setup, and M3 Business Engine administration
- Infor OS platform configuration, tenant administration, user management, and application access
- M3 and Infor OS security roles, authorization configuration, user provisioning, and access troubleshooting
- SSO, SAML, identity federation, and enterprise identity providers
- Understanding of Infor Process Catalog (IPC) standard M3 configurations and preconfigured security roles
- CloudSuite environment management across multiple environments
- Infor CloudSuite monthly update cycles, technical validation, and environment-level regression testing
- Technical cutover, production readiness, environment cleanup, configuration validation, and go-live support
- Working understanding of Infor ION, IDM, Data Fabric/Data Lake, and Enterprise Search sufficient for foundational administration, security, and configuration activities
Benefits
Comp & perks- Health, Life, Vision and Dental Insurance
- Short- and Long-Term Disability
- Paid vacation
- Sick leave
- Holidays
- 401(k)
- Structured career paths
- Career development support