Danish Speaking Customer Support Agent

ComeOn Group

. Support players via calls, live chat, and email .

Posted 10/8/2026full-timeSt. Julian's • MaltaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in iGaming products and brands while providing exceptional customer support through various communication channels. Proficient in handling account queries, payment processes, and KYC documentation with a focus on security and efficiency.

Highest-signal resume keywords

Fluent In DanishFluent In EnglishCustomer Service ExperienceProblem-Solving SkillsAI Tools Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KYC Documentation ProcessingPayment Process HandlingAccount Query ManagementSecurity Checks

Soft Skills

MultitaskingStrong Communication

Industry Keywords

IGamingCustomer SupportAd Hoc Tasks

About the role

Key responsibilities & impact

Support players via calls, live chat, and email
Become an iGaming expert for the company’s brands and products
Handle account queries and guide payment processes
Handle more complex issues from start to resolution
Approve withdrawals and process KYC documentation
Carry out security checks to keep players and the business safe
Take on relevant ad hoc tasks as needed

Requirements

What you’ll need

Speak and write fluently in Danish and English
Enjoy multitasking and have strong problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Willingness to take on relevant ad hoc tasks as needed
Previous customer service experience is a bonus

Benefits

Comp & perks

Competitive salary + bonus scheme
Hybrid working model with flexibility between home and office
One-time bonus to help you set up your home workspace
Work remotely for up to 40 days per year from anywhere in the world
Private health insurance
Flexible wellbeing allowance for initiatives that support your wellbeing
Complimentary breakfast and lunch on select days
Great in-office events throughout the week
Fun quarterly team events and social gatherings
Ongoing training through the ComeOn Academy
Personal development opportunities
Support to help you grow your career within the company