FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Finnish Speaking Customer Support Agent
ComeOn Group. Support customers via calls, live chat, and email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Finnish and English while providing exceptional customer support across various channels. Capable of handling complex issues, processing KYC documentation, and ensuring security checks in the iGaming industry.
Highest-signal resume keywords
Fluent In FinnishFluent In EnglishCustomer Service ExperienceProblem-Solving SkillsAI Tools Utilization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KYC Documentation ProcessingSecurity ChecksIssue ResolutionPayment Process Guidance
Soft Skills
MultitaskingExcellent Communication
Industry Keywords
IGamingCustomer SupportLive ChatEmail SupportCall Support
About the role
Key responsibilities & impact- Support customers via calls, live chat, and email
- Handle more complex issues from start to resolution
- Approve withdrawals and process KYC documentation
- Carry out security checks to keep players and the business safe
- Take on relevant ad hoc tasks as needed
- Support players across ComeOn’s iGaming brands and products
- Assist with account queries and guide payment processes
- Deliver excellent service in every interaction
Requirements
What you’ll need- Speak and write fluently in Finnish and English
- Enjoy multitasking and have strong problem-solving skills
- Comfortable working shifts, including some nights
- Interest in using AI tools to boost efficiency
- Previous customer service experience is a bonus
Benefits
Comp & perks- Competitive salary + bonus scheme
- Hybrid working model with flexibility between home and office
- One-time bonus to help you set up your home workspace
- Work remotely for up to 40 days per year from anywhere in the world
- Private health insurance
- Flexible wellbeing allowance for initiatives that support your wellbeing
- Complimentary breakfast and lunch on select days
- Great in-office events throughout the week
- Fun quarterly team events and social gatherings
- Ongoing training through the ComeOn Academy
- Personal development opportunities
- Support to help you grow your career within the company