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Weekend On-Call Coordinator
ComForCare Franchise Systems, LLC. Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and customer service skills while effectively managing scheduling and administrative tasks. Capable of coordinating caregiver schedules and responding to client inquiries in a timely and professional manner.
Highest-signal resume keywords
Strong Communication SkillsCustomer Service AbilitiesScheduling ExperienceAdministrative ExperienceDetail-Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SchedulingAdministrative TasksIntake Summary Documentation
Soft Skills
Effective InteractionDetail OrientationMulti-TaskingFlexibility
Tools & Technologies
Text-Em-All
Industry Keywords
Client InquiriesCaregiver CoordinationOn-Call SupportIncident Reporting
About the role
Key responsibilities & impact- Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages
- Respond promptly and professionally to clients, families, caregivers, and prospective clients
- Document new client inquiries in the Intake Summary Form and notify the owner
- Coordinate caregiver scheduling, including filling call-offs and open shifts
- Ensure all next-day shifts are fully staffed by the end of each on-call day
- Report client, family, or employee concerns and incidents to supervisory staff
- Participate in a weekly client status call with office staff and nurses
Requirements
What you’ll need- Must reside in Virginia
- Resident of Northern Virginia
- Strong communication skills
- Ability to interact effectively with clients, families, caregivers, and prospective clients
- Detail-oriented
- Excellent customer service abilities
- Able to manage multiple tasks and meet time-sensitive needs
- Flexible part-time availability, including at least two weekends per month
- Availability for occasional weekday off-hours support is a plus
- Scheduling experience
- Administrative experience
Benefits
Comp & perks- 401(k) matching
- Competitive salary
- Flexible schedule
- Work from home
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Supportive, mission-driven culture
- Exceptional training on a regular and ongoing basis
- Support available in the field
- Thoughtfully matched with compatible clients