Network Engineer

CommandLink

. Provide end-to-end support for customers with a focus on SDWAN, preferably Versa Networks, Internet, and related services .

Posted 9/18/2026full-timeRemote • Argentina, Brazil, Chile, Colombia, Mexico, El Salvador, Costa Rica, IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SDWAN, particularly with Versa Networks, while providing exceptional customer support and problem-solving. Capable of mentoring peers and managing complex network configurations, including routers, firewalls, and VPNs.

Highest-signal resume keywords

SDWAN ExpertiseVersa Networks ProficiencyCCNA CertificationFirewall Configuration ExperienceBGP and OSPF Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SDWAN ManagementRouter ConfigurationFirewall ConfigurationVPN SetupBGPOSPFVRRPNATCOS/QOSNetwork Design Principles

Soft Skills

Customer Relationship ManagementProblem-SolvingClear CommunicationMentoringCollaboration

Tools & Technologies

CiscoFortinetJuniperMicrosoft Operating Systems

Certifications & Qualifications

CCNACCNP

Industry Keywords

SDWANSOC 2 ComplianceManaged ServicesTechnical SupportNetwork Troubleshooting

Tech Stack

Tools & technologies

FirewallsVoIP

About the role

Key responsibilities & impact

Provide end-to-end support for customers with a focus on SDWAN, preferably Versa Networks, Internet, and related services
Troubleshoot and configure basic LAN setups, including routers and firewalls, and Microsoft operating systems
Support the provisioning and onboarding of new customers for managed services
Collaborate with vendors to resolve support issues and ensure smooth service delivery
Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving
Maintain excellent customer relationships by delivering outstanding support and going the extra mile
Mentor and train fellow engineers on complex technical issues and solutions
Manage and troubleshoot SDWAN networks, business data circuits, VoIP services, VPNs, managed routers, firewalls, and other custom-managed services

Requirements

What you’ll need

High School Diploma or GED Equivalent
3-5 years of relevant experience in a fast-paced technical environment, with demonstrated expertise in SDWAN, particularly Versa Networks
CCNA and CCNP certification is highly desirable
Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper)
Strong firewall configuration experience (e.g., Fortinet)
Deep understanding and hands-on experience with BGP, OSPF, and VRRP
Practical knowledge of basic routers, firewalls, and NAT (Network Address Translation)
Experience with COS/QOS and network design principles
Familiarity with SOC 2 compliance and processes
No travel to customer locations is required

Benefits

Comp & perks

Room to grow at a high-growth company
An environment that celebrates ideas and innovation
Your work will have a tangible impact
Flexible time off
Fun events at cool locations
Employee referral bonuses to encourage the addition of great new people to the team