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Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead the Technical Delivery function responsible for delivering technology programs to federal and commercial healthcare customers
- Own scope, execution, and technical delivery performance across the program portfolio
- Coordinate resources across Engineering, Data, Infrastructure, and Security
- Lead and develop Technical Delivery Managers, Technical Business Analysts, Technical Program Managers, Solution Architects, and Implementation Specialists
- Hire, coach, manage performance, and support career development
- Establish consistent delivery practices, including intake, estimation, planning cadence, status reporting, risk and issue management, and change control
- Coordinate resource demand, sequence competing program needs, and escalate contention with clear tradeoffs
- Own the customer implementation lifecycle from executed contract through go-live, hypercare, and transition to production support
- Serve as senior delivery point of contact for customer and partner stakeholders, including government program offices and prime contractors
- Establish and report technical delivery metrics, including milestone performance, cycle time, escalation volume, and forecast accuracy
- Track contract deliverables, security requirements, and compliance obligations to completion with Security and DevSecOps
- Partner with Engineering leadership on capacity planning and Technical Product on roadmap sequencing
- Support capture and pursuit activity with delivery estimating, staffing plans, and execution approach
Requirements
What you’ll need- 10+ years delivering complex technology programs
- 5+ years leading delivery managers, program managers, or equivalent
- Accountability for a portfolio of concurrent programs with independent scope, schedule, and contract obligations
- Experience delivering under federal contract vehicles, including familiarity with contract deliverables, period of performance constraints, and government stakeholder management
- Strong technical fluency, including ability to challenge estimates, understand architectural tradeoffs, and hold technical teams accountable without managing them directly
- Experience operating a matrixed resourcing model where delivery accountability and people management sit in different reporting lines
- Experience with Agile or SAFe delivery
- Experience with Atlassian Jira and Confluence or equivalent tooling
- Excellent written and verbal communication, including executive and customer-facing reporting
- Bachelor's degree in a technical, business, or related field; equivalent experience considered
- Preferred: Federal health program experience, including CMS, VA, or DHA
- Preferred: Working knowledge of FISMA, IL4+, CMMC, and the ATO process
- Preferred: Customer implementation and onboarding for a software platform, including data migration and integration
- Preferred: PMP, SAFe, or equivalent certification
- Preferred: Familiarity with healthcare data standards, including HL7 FHIR, X12, ICD-10, and CPT
- Must reside in one of the listed states: Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Michigan, Mississippi, Missouri, Montana, North Carolina, Nebraska, Nevada, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, District of Columbia, Wisconsin, Washington, or West Virginia
Benefits
Comp & perks- Equal employment opportunity employer
- Reasonable accommodations for individuals with disabilities
- Remote work arrangement