Senior Program Analyst, VA/DHA

Commence

. Apply VA and/or DHA customer-process expertise to advise program teams on customer priorities, expectations, and operating environment .

Posted 10/2/2026full-timeRemote • Virginia • United StatesSenior💰 $100,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in VA and DHA customer processes, program support, and project management, with strong communication and collaboration skills to effectively engage with program leadership and technical teams.

Highest-signal resume keywords

VA Customer Process ExpertiseDHA Customer Process ExpertiseProgram Management KnowledgeCollaboration SkillsTechnical Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program SupportAnalysisPlanningTrackingRisk IdentificationCompliance TrackingDeliverable QualityDisability Evaluation ProcessVeteran Benefits ProcessProject Controls

Soft Skills

Clear CommunicationProfessional WritingCollaboration

Certifications & Qualifications

Federal Public Trust Clearance

Industry Keywords

Department of Veterans AffairsDefense Health AgencyTricare Managed Care ProgramFederal Health EnvironmentCapture and Proposals

About the role

Key responsibilities & impact

Apply VA and/or DHA customer-process expertise to advise program teams on customer priorities, expectations, and operating environment
Translate customer needs between operations and technical delivery, keeping work aligned to customer intent
Strengthen feedback loops and surface program issues to program and technical leads
Support development of deliverables, work plans, and program products
Support customer communications under the direction of program leadership
Contribute to planning, tracking, risk and issue identification, program reporting, compliance tracking, and deliverable quality
Collaborate with program and technical leads to coordinate contributions
Contribute expertise to research and development and solution-shaping efforts
Identify process and quality improvement opportunities and raise them to program leadership

Requirements

What you’ll need

Bachelor's degree in a related field, or equivalent experience
5-10 years of professional experience supporting Department of Veterans Affairs and/or Defense Health Agency programs in operations, program support, analysis, or a closely related delivery capacity
Deep, demonstrable command of VA and/or DHA customer processes and operating environment
Experience and understanding with Disability evaluation and determination process, Veteran benefits and adjudication process
Working knowledge of program or project management sufficient to support planning, tracking, and delivery activities
Technical fluency sufficient to engage credibly with technical and engineering teams
Strong collaboration skills and ability to work in close alignment with program leadership
Clear, professional written and verbal communication
Ability to obtain and maintain a federal Public Trust or higher
Preferred: Established professional network across VA and/or DHA program offices and stakeholders
Preferred: Prior contractor-side experience delivering on VA and/or DHA contract vehicles
Preferred: Experience contributing to capture, proposals, or R&D in a federal health environment
Preferred: Exposure to program pricing, project controls, or delivery performance metrics
Preferred: Active federal clearance or prior VA/DHA credentialing
Preferred: Expertise with Tricare Managed Care Program

Benefits

Comp & perks

Remote work position
Reasonable accommodations for individuals with disabilities
Equal employment opportunity protections