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Executive Lending Assistant
Commerce Bank. Provide administrative and lending support to the Dallas Market President .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and lending support capabilities, with expertise in managing lending portfolios, coordinating loan processes, and ensuring compliance with banking regulations. Proficient in client communication and maintaining detailed records while managing multiple priorities effectively.
Highest-signal resume keywords
Administrative Lending SupportLoan Process CoordinationBanking Regulations ComplianceClient CommunicationAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Account MaintenanceCredit File ManagementReport GenerationDatabase MaintenanceProofreading
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal CommunicationStrong Attention To DetailAbility To Manage Multiple Priorities
Tools & Technologies
SageworksSalesforceMicrosoft WordMicrosoft ExcelMicrosoft TeamsMicrosoft Outlook
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
RESPATRID/Regulation ZFlood Disaster Protection ActEqual Credit Opportunity ActFair Housing ActFair Credit Reporting ActBank Secrecy ActCommunity Reinvestment Act
About the role
Key responsibilities & impact- Provide administrative and lending support to the Dallas Market President
- Organize workflow, prioritize tasks, and disseminate information within the office
- Coordinate the loan process with senior lending officers, credit analysts, loan coordinators, and clients
- Update Sageworks and client file folders
- Communicate with clients regarding payments, financial information, identity information, credit reports, and insurance
- Manage lending portfolios and create credit files
- Handle client servicing requests including draws, payoffs, wires, payments, escrows, insurance questions, and address changes
- Process address changes and loan account maintenance
- Manage lists of maturing credits, overdrafts, and past-due loans
- Liaise between lenders and loan operations
- Communicate with borrowers, attorneys, realtors, title companies, and insurance agents to facilitate the loan process
- Manage appraisal and environmental processes from order initiation through report review
- Assist with loan or renewal closings and notarization when able
- Generate reports, agendas, and notices; maintain databases
- Screen incoming calls and emails for the Market President and respond independently when possible
- Manage the Market President’s calendar and schedule appointments and meetings
- Compose communications and correspondence and support executive communications
- Input credit packages into Sageworks for client loans
- Arrange client and other meetings, including meeting spaces and refreshments
- Manage renewals, pipeline, past-due loans, and ticklers
- Ensure compliance with banking regulations, including the Bank Secrecy Act and Community Reinvestment Act
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and experience required
- 5+ years of experience in administrative lending support within a financial institution, mortgage company, law office, or title company required
- Strong knowledge of RESPA, TRID/Regulation Z, Flood Disaster Protection Act, Equal Credit Opportunity Act, Fair Housing Act, and Fair Credit Reporting Act
- Familiarity with fax machines, copy machines, and scanners
- Excellent proofreading skills
- Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria
- Strong attention to detail and ability to manage multiple priorities
- Excellent written, verbal, and interpersonal communication skills
- Basic proficiency with Microsoft Word, Excel, Teams, and Outlook
- Salesforce, Sageworks, Laser Pro or FIS/Metavante Insight experience preferred
- Must be eligible to work in the US without sponsorship now or in the future
- Authorization for motor vehicle driving record review required if considered
- Authorization for investigatory consumer report disclosing credit history required if considered
Benefits
Comp & perks- Employer sponsored health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Paid vacation
- Paid personal time
- Career development
- Education assistance
- Voluntary supplemental benefits
- Hybrid schedule with in-office work 2 days per week