Principal Business Systems Architect

Commerce

. Serve as the senior-most individual-contributor technical authority in the Business Systems organization .

Posted 10/30/2026full-timeRemote • United StatesLead💰 $164,000 - $228,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in enterprise architecture and solutions architecture, with a focus on CRM and billing systems. Proven ability to lead legacy modernization initiatives and create comprehensive architecture roadmaps while effectively communicating complex technical decisions.

Highest-signal resume keywords

Enterprise ArchitectureSolutions ArchitectureCRM SystemsLegacy System ModernizationTechnical Authority

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems ArchitectureIntegration DesignTechnical Due DiligenceMigration Risk ManagementCPQQuote-To-CashOrder-To-RevenueSalesforce LightningZuoraAI-Assisted Engineering Tooling

Soft Skills

Strong Written CommunicationStakeholder CollaborationProblem Solving

Tools & Technologies

SalesforceHubSpotBilling Platforms

Industry Keywords

Business ApplicationsIntegration/Middleware SystemsGTMRevenue SystemsLegacy Decommissioning

Tech Stack

Tools & technologies

ERPSFDCGo

About the role

Key responsibilities & impact

Serve as the senior-most individual-contributor technical authority in the Business Systems organization
Own end-to-end systems architecture across CRM, billing, Marketing Operations, Revenue, and integration/middleware systems
Define and maintain target-state architecture across Business Applications
Create sequenced, fundable architecture roadmaps
Lead legacy modernization initiatives, including SFDC Legacy decommissioning and migration of Zuora integration ownership into Salesforce Lightning
Conduct technical due diligence on platform decisions, including what to build, buy, retire, or replatform
Partner with stakeholders across Go to Market, Finance, and Marketing to understand pain points and translate them into prioritized technical requirements
Resolve cross-system design disagreements and explain scalability, security, cost, maintainability, risks, and tradeoffs
Create solution designs and build specifications for developers and administrators
Support implementation teams during development
Own technical strategy for legacy decommissioning and modernization of integrations and workflows
Maintain system diagrams, integration maps, and architecture decision records

Requirements

What you’ll need

10+ years in enterprise architecture, solutions architecture, or a senior technical individual-contributor leadership role
Experience spanning CRM and billing/ERP rather than a single-system specialization
Experience with GTM/revenue systems such as Salesforce or HubSpot
Experience with CPQ, quote-to-cash, and order-to-revenue flows
Proven experience leading legacy system modernization or decommissioning at scale
Experience managing migration risk and sequencing
Demonstrated experience acting as the final technical authority
Strong written communication skills and ability to document complex technical tradeoffs clearly
Comfortable operating within a standardize-first review process
Customization decisions must be signed off by the VP of Technology
Experience with Zuora or a comparable billing/subscription platform is a nice-to-have
Experience standing up or scaling AI-assisted engineering tooling is a nice-to-have
Prior experience at a company of similar scale and complexity is a nice-to-have

Benefits

Comp & perks

Remote-first work environment
Optional collaborative workspaces in Austin, Atlanta, and London for team gatherings, workshops, and in-person connection
Variable compensation such as bonus or commission, where applicable
Equity, where applicable
Benefits in accordance with local policies
Inclusive and accessible hiring experience
Identity verification and privacy-law-compliant processing