Technical Training Content Developer

Commerce

. Create, maintain, and update Commerce product training and technical learning content .

Posted 10/20/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $88,630 - $132,946 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in creating and maintaining technical learning content for Commerce products, utilizing adult learning best practices and emerging technologies. Proficient in delivering customized training solutions and collaborating with cross-functional teams to enhance the learner experience.

Highest-signal resume keywords

Technical WritingInstructional DesignEcommerce ToolsAPI DocumentationGitHub

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingInstructional DesignEcommerce ToolsAPI DocumentationHTMLCSSJavaScriptNext.jsNuxt.jsSaaS

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsCollaborationProactive Communication

Tools & Technologies

GitHubPostmanLearning Management SystemsVideo Production ToolsAI Tools

Industry Keywords

Commerce PlatformHeadless ImplementationsPOSPIMOMSERPPayment Gateways

Tech Stack

Tools & technologies

ERPJavaScriptNext.jsNuxtOpen Source

About the role

Key responsibilities & impact

Create, maintain, and update Commerce product training and technical learning content
Ensure content accuracy and relevance with each platform release
Translate platform changes into learning content with Product, Engineering, and Professional Services
Produce product and developer-focused video content, including scripting, narration, and screen recordings
Apply learning techniques and adult learning best practices
Leverage AI tools and emerging technologies to accelerate content creation and improve the learner experience
Deliver customized virtual and in-person training for enterprise merchants, agency partners, and internal teams
Conduct scoping calls and recommend personalized training needs
Maintain relationships with Product, Engineering, Professional Services, Account Management, and Marketing stakeholders
Collaborate with external client partners, project managers, developers, technical partners, and enterprise executives
Manage training action plans and coordinate learning-session scheduling and administration
Maintain knowledge of Commerce platform features, third-party ecosystems, and competitive differentiators

Requirements

What you’ll need

3–5 years of combined experience in the technology industry focused on technical writing, instructional design, product training, developer education, or similar roles
Working knowledge of GitHub and local development practices
Ability to run and modify a site locally using frameworks such as Next.js or Nuxt.js
Experience with ecommerce tools and applications, including SaaS and open source storefronts, headless implementations, POS, PIM, OMS, ERP, and payment gateways
Comfortable with APIs and able to run API requests using API documentation or a Postman library
Familiarity with front-end development tools and HTML/CSS/JS
Exceptional verbal and written communication skills
Ability to explain complex technical topics clearly to audiences of all experience levels
Proactive, transparent communication across global, matrixed organizations
Strong organizational skills and ability to manage multiple content projects independently
Ability to learn new technologies quickly
Natural collaboration and knowledge-sharing

Benefits

Comp & perks

Remote-first work environment
Optional collaborative workspaces in Austin, Atlanta, and London
Variable compensation such as bonus or commission, where applicable
Equity, where applicable
Benefits in accordance with local policies
Inclusive and accessible hiring experience
Government ID and biometric verification processed securely in accordance with applicable privacy laws