Loan Servicing Specialist II

Commercial Bank of California

. Perform post-closing loan servicing duties for real estate, construction, commercial, consumer, SBA, letters of credit, and asset-based loans .

Posted 10/24/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $37 - $42 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in loan servicing and accounting functions, with a strong emphasis on commercial and real estate lending. Proficient in compliance with banking regulations and effective communication across departments.

Highest-signal resume keywords

Loan ProcessingLoan Accounting SystemsCommercial LendingRegulatory ComplianceData Analysis

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan ServicingLoan BoardingLoan FundingsPayment ProcessingGeneral AccountingReport PreparationData EntryMathematicsFinancial Systems SoftwareShadow Accounting

Soft Skills

Problem SolvingCommunicationOrganizational SkillsLeadershipMotivation

Tools & Technologies

Personal ComputersWord Processing SoftwareSpreadsheet SoftwareDatabase SoftwareGraphics Software

Industry Keywords

BSA/AML/CIPCRAOFACFair LendingRegulation CCGLBABanking RegulationsLoan Servicing SupportFinancial InstitutionsBank Marketing

About the role

Key responsibilities & impact

Perform post-closing loan servicing duties for real estate, construction, commercial, consumer, SBA, letters of credit, and asset-based loans
Process loan boarding and loan fundings at closing
Process loan payments, billings, paydowns, advances, callbacks, payoffs, balancing, shadow accounting, non-posts, system reports, and posting entries
Process paperwork for disbursement of loan funds and board new and modified loans in the loan accounting system
Input loan, customer, collateral, and tickler data based on executed loan documents and credit approval
Perform loan maintenance activities, including address changes, late charge waivers, automatic payment changes, payment adjustments, billing adjustments, interest changes, and tickler updates
Prepare demand letters for loan payoffs or paydowns
Research note histories, billing problems, and payment postings in response to branch requests
Escalate complex issues to the Note Department Manager or Assistant Manager
Process incoming and outgoing wires
Provide loan servicing support to other departments and business units within approved Service Level Agreements
Review daily computer-generated reports to ensure GL information balances with loan system data
Clear non-posted transactions and correct out-of-balance conditions
Prepare reconveyances for loan payoffs and partial reconveyances
Prepare monthly certifications
Ensure compliance with applicable state and federal banking regulations and policies, including BSA/AML/CIP, CRA, OFAC, Fair Lending, Regulation CC, GLBA, and information security requirements
Attend training and maintain knowledge of procedures governing financial institutions
Perform other departmental duties as assigned

Requirements

What you’ll need

High School Diploma or General Education Degree (GED)
Minimum of 5 years of experience in loan processing and accounting or an equivalent combination of education and experience
Proficient in all loan accounting and servicing related functions with emphasis on commercial/business and real estate lending
Good working knowledge of personal computers and software
Supervisory-level knowledge of loan accounting systems functions and procedures
Knowledge of bank marketing, operations and other daily banking functions
Knowledge of banking laws, policies and procedures, service, and credit products
Knowledge of principles of report preparation
Knowledge of analysis and statistics
Knowledge of general accounting and mathematics
Ability to enter data in a personal computer, use a calculator, and operate telecommunications and other office equipment
Ability to use word processing, spreadsheet, graphics, database, and specialized financial systems software applications
Ability to plan, organize and prioritize tasks to meet deadlines
Ability to lead and motivate employees to complete tasks in accordance with established standards
Ability to analyze and solve work problems
Ability to follow oral and written instructions
Ability to communicate effectively with co-workers, consultants, regulators, and other parties
Ability to prepare clear and concise reports, documentation, and correspondence
No licenses, certificates, or special requirements

Benefits

Comp & perks

Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation
11 Paid Federal Holidays
Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program