Project and Implementation Specialist

Common CENTS™ Solutions, Inc.

. Implement projects as assigned by the Director of Professional Services .

Posted 9/30/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in system implementation and customer service, with strong communication skills to convey technical concepts to non-technical audiences. Proven ability to manage projects effectively while maintaining a results-oriented approach and adaptability in various environments.

Highest-signal resume keywords

System ImplementationCustomer ServiceProject ManagementCommunication SkillsProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation ProcessesOn-Site InstallationsHardware StagingTraining DeliveryProject Deliverables Mapping

Soft Skills

Interpersonal SkillsActive ListeningFlexibilityPatienceMultitasking

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

HealthcareSenior LivingFood Service

About the role

Key responsibilities & impact

Implement projects as assigned by the Director of Professional Services
Conduct system implementations, on-site installations, hardware staging, and training
Work closely with Project Managers to map out and complete project deliverables according to project requirements
Maintain communication with customers and internal departments on escalated incidents
Address escalations from other departments
Embrace innovative approaches to product and services implementation strategy
Perform other duties as assigned

Requirements

What you’ll need

2+ years’ experience in a professional services role with an understanding of the fundamentals of training and implementation processes
Implementation experience with a strong focus on customer service
Ability to communicate technical or complex topics to non-technical audiences
Ability to take on new challenges with a results-oriented attitude and a sense of vision and purpose
Desire to learn new things and evolve in competencies in different areas
Proven track record for problem solving and multitasking
Strong interpersonal skills with customers, vendors, colleagues, and prospects
Excellent written and oral communication skills along with active listening skills
Patience, flexibility, and ability to effectively problem solve under pressure
Strong sense of integrity and trust
Experience with Healthcare, Senior Living, or Food Service is a plus
A valid Driver’s License is required
Ability to travel up to 50% of the time

Benefits

Comp & perks

Opportunity to work remotely
Up to 50% on-site travel required
Scheduled weekly hours: 40