Human Resources Generalist

Common Ground

. Serve as a primary HR resource for CHS employee relations, including workplace concerns, policy questions, attendance, conduct, interpersonal conflict, and complaints .

Posted 11/5/2026full-timeBingham Farms • Michigan • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, performance management, and HR policy administration while providing effective coaching and consultation to supervisors and managers. Proficient in maintaining confidential HR records and utilizing HR technology to support a remote workforce.

Highest-signal resume keywords

Employee RelationsPerformance ManagementHR Policy AdministrationUKG HRIS ExperienceSHRM-CP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR ExperienceFact GatheringInvestigation SupportDocumentationPerformance CoachingCorrective ActionOnboardingRetention StrategiesHR Metrics Tracking

Soft Skills

CoachingConsultationConflict ResolutionService OrientationConfidential Communication

Tools & Technologies

HR TechnologyUKG HRIS

Certifications & Qualifications

SHRM-CPPHR

Industry Keywords

Employee EngagementSupervisor DevelopmentRemote WorkforceHealthcareBehavioral Health

About the role

Key responsibilities & impact

Serve as a primary HR resource for CHS employee relations, including workplace concerns, policy questions, attendance, conduct, interpersonal conflict, and complaints
Provide practical HR guidance, coaching, and consultation to supervisors and managers
Assist with fact gathering, investigation support, documentation, and recommended next steps
Support managers with performance coaching, improvement plans, corrective action, and recognition
Interpret and apply Common Ground policies, procedures, and handbook provisions across a geographically dispersed remote workforce
Respond to employee questions and concerns in a respectful, confidential, and service-oriented manner
Partner with HR and CHS leadership on recruiting, interviewing, onboarding, leave, accommodation, and return-to-work processes
Identify workforce trends and partner on retention, engagement, recognition, and supervisor development initiatives
Maintain accurate, timely, confidential HR records and help track employee-relations activity and HR metrics

Requirements

What you’ll need

1–3 years of HR experience required
Experience in employee relations, supervisor/manager support, performance management, or policy administration strongly preferred
Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field preferred; equivalent education and HR experience considered
Professional, private, and secure workspace appropriate for confidential conversations and virtual meetings
Experience with remote, high-volume, 24/7, call center, healthcare, behavioral health, or human services workforces preferred
UKG HRIS or other HR technology experience highly preferred
SHRM-CP or PHR certification preferred

Benefits

Comp & perks

Hybrid or 100% remote work flexibility for Michigan residents
Generous paid time off
Employer-sponsored benefit and wellness plans
16% benefit dollars
Calm App
Competitive wages