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Clinical Care Manager – Specialty Pop
Community Behavioral Health. Deliver longitudinal, integrated care management for assigned members across levels of care and systems .
Posted 10/8/2026full-timePhiladelphia • Pennsylvania • United StatesMid-LevelSenior💰 $65,600 - $67,100 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management, treatment planning, and clinical case conceptualization within behavioral health settings. Proficient in collaboration across systems and compliance with clinical documentation standards.
Highest-signal resume keywords
Licensed Clinical Social Worker (LCSW)Behavioral Health Systems KnowledgeUtilization Management ExperienceClinical Case Conceptualization SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Assessment and Treatment PlanningCare CoordinationDischarge PlanningConflict ResolutionClinical SupervisionUtilization Management ActivitiesBehavioral Health TerminologyTyping 40+ Words Per MinuteEvidence-Based PracticesResidential Care Experience
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationTime ManagementMultitaskingOrganizational SkillsCollaboration Skills
Certifications & Qualifications
Licensed Social Worker (LSW)Licensed Professional Counselor (LPC)Licensed Marriage and Family Therapist (LMFT)
Industry Keywords
Behavioral HealthManaged CareClinical Documentation StandardsHIPAA ComplianceInteragency Collaboration
About the role
Key responsibilities & impact- Deliver longitudinal, integrated care management for assigned members across levels of care and systems
- Apply behavioral health systems, service continuum, and medical necessity criteria knowledge
- Collaborate with members, natural supports, and providers in communities, hospitals, and virtual environments
- Ensure providers use evidence-based practices in treatment planning
- Complete 8–15 utilization management activities per day
- Conduct care coordination with system partners
- Participate in case reviews, provider meetings, and interagency discussions
- Review and process referrals for residential levels of care
- Resolve cross-system barriers affecting member care
- Manage a caseload of members with prolonged lengths of stay, communication, or accessibility needs
- Initiate and maintain discharge planning from admission through length of stay
- Address clinical, housing, legal/forensic, and independent-living barriers to discharge
- Develop actionable transition plans with providers
- Facilitate movement to lower levels of care when clinically appropriate
- Engage members and providers onsite at provider locations
- Perform other duties as assigned
Requirements
What you’ll need- Master’s degree in Social Work or a related clinical field
- PA Child Abuse Clearance required
- Required licensure: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)
- Qualified candidates must obtain an LCSW, LPC, or LMFT within 2 years of employment
- LSW must be obtained within 9 months of employment
- Minimum of 3 years of direct clinical care experience working with adults, children, adolescents, and/or their families in behavioral health settings
- Experience in assessment and treatment planning required
- Experience in managed care or utilization management preferred
- Prior experience in residential settings strongly preferred
- Excellent clinical case conceptualization and treatment planning skills
- Strong verbal and written communication skills
- Ability to collaborate across systems and facilitate care team and interagency meetings
- Familiarity with medications and behavioral health terminology
- Proficient in Microsoft Office, especially Excel
- Ability to type 40+ words per minute
- Strong time management, multitasking, planning, and organizational skills
- Ability to work independently or as part of a team
- Compliance with HIPAA and applicable clinical documentation standards
- Skills in conflict resolution, engagement, and clinical supervision/oversight of care coordination
- Must be a current Philadelphia resident or become a resident within six months of hire
Benefits
Comp & perks- Equal employment opportunity and reasonable accommodations for disabilities or religious observance
- Accommodation support during the recruiting process