Financial Empowerment Program Facilitator

Community Development Society

. Report to the Financial Empowerment Manager and deliver assigned Financial Empowerment programs effectively .

Posted 9/23/2026full-timeCalgary • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management and community outreach, with a strong focus on financial literacy and participant support. Capable of facilitating educational workshops and maintaining accurate participant records using Dynamics 365 CRM.

Highest-signal resume keywords

Program ManagementCommunity OutreachFinancial LiteracyFacilitation SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program EvaluationParticipant IntakeCase ManagementPublic SpeakingWorkshop Coordination

Soft Skills

Interpersonal SkillsDecision MakingAnalytical SkillsTeam CollaborationRelationship Building

Tools & Technologies

Dynamics 365 CRMMS Office SuiteOutlook

Industry Keywords

Non-Profit SectorAdult EducationCommunity EngagementVolunteer ManagementCultural Competence

About the role

Key responsibilities & impact

Report to the Financial Empowerment Manager and deliver assigned Financial Empowerment programs effectively
Conduct community outreach and deliver program presentations to community members, Momentum staff, and classes
Schedule and facilitate program information sessions and educational workshops
Manage participant intake, interviews, assessment, and selection according to Momentum and funder guidelines
Refer unaccepted candidates to more appropriate interventions
Coordinate workshops, guest speakers, and special events
Build and maintain participant relationships through online and in-person interactions
Provide ongoing participant support, monitor progress, and implement evaluation and feedback
Enforce attendance, participation, and other program policies
Contribute to internal and external reporting
Maintain accurate and updated participant records in Dynamics 365 CRM
Address participants' financial, personal, attendance, and day-to-day concerns
Make referrals and follow up on outcomes
Attend team, staff, community meetings, events, committees, training, conferences, seminars, and workshops
Develop and maintain relationships with referring agencies
Contribute collaboratively to Momentum's organizational culture and shared accountability

Requirements

What you’ll need

Post-secondary degree in Social Work or human services related field, Education, Communication or Business, complemented by other training or experience adult education or case management
Strong facilitation, instructional and/or public speaking skills
Experience in program management, including evaluation and achieving results
Experience in working with multi-cultural and/or highly barriered individuals of all ages
Strong organizational, interpersonal and coordination skills
Able to work well independently and within a team setting
Good decision making and analytical skills
Relevant experience in non-profit sector and working with volunteers
Strong knowledge of financial literacy, an asset
Strong computer literacy including MS Office suite and Outlook

Benefits

Comp & perks

Competitive compensation and benefits
Open, equitable, inclusive, and growth-focused work environment
Relevant training, conferences, seminars, and workshops, as schedule allows