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Community Health Worker
Community Health Plan of Washington. Serve as a liaison between health and social services and the community .
Posted 9/26/2026full-timeTacoma • Washington • United StatesMid-LevelSenior💰 $28 - $41 per hourWebsite
About the role
Key responsibilities & impact- Serve as a liaison between health and social services and the community
- Facilitate access to services and improve the quality and cultural competence of service delivery
- Increase health knowledge and self-sufficiency through outreach, community education, informal counseling, social support, and advocacy
- Engage prospective care management program participants identified through data analysis and referral sources
- Provide community outreach services, including home visits
- Assist individuals with accessing transportation services
- Educate enrollees on healthy behaviors and community resources
- Provide telephonic and face-to-face follow-up with clients and service planning partners
- Coordinate reminder calls, medication, and medical appointments
- Assist care managers in securing and identifying referrals to medical, behavioral health, and social assistance providers
- Provide oral and written status updates regarding client alerts, progress, and needs
- Maintain case documentation according to policies and procedures
- Provide activities promoting socialization, recovery, self-advocacy, natural supports, and community living skills
- Increase enrollees’ knowledge of health conditions and improve adherence to prescribed treatment
- Travel throughout Pierce County and work in the field at least 50% of the time, with field visit appointments up to 75% of the time
- Perform other duties as assigned
Requirements
What you’ll need- Three (3) years of job-related experience providing medical, mental health or substance abuse-focused services to individuals with chronic medical conditions and/or severe and persistent mental illness
- Comfortable working with at-risk populations and communities of color
- Experience sourcing local resources for persons with behavioral and/or physical health needs
- Experience using a health plan care management system or electronic medical record system
- High school diploma or equivalent
- Certification as a Peer Specialist if lacking minimum experience and education requirements
- Special skill sets such as speaking another language or certification as a Community Health Worker may be applicable
- Valid state-issued driver’s license
- Acceptable driving record
- Reliable transportation
- Successfully pass a criminal background check
- Must not be sanctioned or excluded from participation in federal or state healthcare programs
- Meet the vaccination requirement, subject to medical or religious exemptions
- Excellent verbal and written communication skills
- Excellent problem-solving skills
- Proficient in Microsoft Word, Excel, and Outlook
- Ability to drive
- Ability to collaborate with team members
- Ability to learn and prioritize multiple tasks and handle demanding situations
- Analytical, problem-solving, and critical-thinking ability
Benefits
Comp & perks- Eligible for overtime
- 5% annual incentive target based on company, department, and individual performance goals
- Medical, Prescription, Dental, and Vision
- Telehealth app
- Flexible Spending Accounts
- Health Savings Accounts
- Basic Life AD&D
- Short and Long-Term Disability
- Voluntary Life, Critical Care, and Long-Term Care Insurance
- 401(k) Retirement and generous employer match
- Employee Assistance Program and Mental Fitness app
- Financial Coaching
- Identity Theft Protection
- PTO accrual starting at 17 days per year
- 40 hours Community Service volunteer time
- 10 standard holidays
- 2 floating holidays
- Compassion time off
- Jury duty leave
- Medical or religious vaccination exemptions process
- Reasonable accommodation for qualified candidates with disabilities