Medical Care Specialist – TelePrEP

Community Healthcare Network

. Work under the direction of the BHACS PrEP Telehealth Program Manager and collaborate with medical providers and program staff .

Posted 10/21/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $0 - $58,455 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HIV prevention and treatment, particularly in PrEP and PEP services, while effectively coordinating patient care and navigating healthcare access. Strong communication skills facilitate engagement with diverse communities and support client advocacy.

Highest-signal resume keywords

HIV Prevention StrategiesPrEP/PEP CounselingCrisis InterventionHealthcare Access NavigationClient Advocacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Psychosocial AssessmentPatient Care CoordinationData CollectionQuality Improvement ActivitiesTelehealth Services

Soft Skills

Communication SkillsInterpersonal SkillsCordial MannerCommunity Engagement

Tools & Technologies

AIDS Institute Reporting SystemCHN Electronic Medical Record

Industry Keywords

LGBT CommunitiesSocial Determinants of HealthHealthcare AccessCrisis InterventionPatient Education

About the role

Key responsibilities & impact

Work under the direction of the BHACS PrEP Telehealth Program Manager and collaborate with medical providers and program staff
Conduct virtual and in-person intakes and initial and annual psychosocial assessments
Coordinate referrals, medical appointments, and medical care plans
Assist clients with insurance navigation and other healthcare access needs
Provide adherence, retention, and treatment counseling for PrEP/PEP candidates
Plan, coordinate, implement, and evaluate patient care and follow-up services
Screen for social determinants of health barriers and link clients to support services
Assess patients seeking and accessing PEP and PrEP services through telehealth and in-person visits
Engage community members in local businesses, churches, parks, and public spaces to educate them about PrEP and telehealth services
Use technological equipment to facilitate real-time telehealth PrEP visits in non-traditional settings
Provide virtual and in-person intakes, navigation, education, and follow-up for PEP and PrEP services
Assist with AIDS Institute Reporting System and CHN Electronic Medical Record data collection
Coordinate telehealth and in-person medical services with clinic staff
Act as patient advocate, investigate and report adverse occurrences, and provide staff education
Maintain detailed client records, encounter documentation, and updated charts
Participate in quality improvement activities and monitor quality indicators
Assist with workshops, support groups, outreach activities, and program initiatives
Participate in staff, supervision, PrEP/PEP team, training, and in-service meetings
Distribute PrEP/PEP educational materials and condoms
Participate in on-site and off-site program activities
Perform other related duties assigned by the supervisor

Requirements

What you’ll need

High School Diploma or satisfactory GED equivalent required
Experience working in the field of HIV prevention and treatment and/or current knowledge of the latest HIV prevention and treatment advances
Experience working with the LGBT communities
Good communication and interpersonal skills
Strong knowledge of PrEP, HIV prevention strategies, and healthcare access
Practical experience in crisis intervention in an acute care setting
Knowledge of the geographic area of the work site and of language appropriate to the community
Interest in and conviction of purpose and aims for all programs in the clinic
Respect for individuals' rights to make their own decisions about medical care
Ability to communicate easily and display a cordial manner toward individuals from varied socio-economic, cultural, and religious backgrounds

Benefits

Comp & perks

Access to various healthcare professionals and benefits for growth and development
Supportive interdisciplinary team culture
Health insurance
Dental insurance
Vision insurance
Retirement plans
Employee assistance programming