Refugee Family Services Navigator

Community-Minded Enterprises

. Build supportive, culturally responsive relationships with refugee and other eligible families and help them navigate available services and resources .

Posted 9/25/2026full-timeSpokane • Washington • United StatesJuniorMid-Level💰 $21 - $28 per hourWebsite

About the role

Key responsibilities & impact

Build supportive, culturally responsive relationships with refugee and other eligible families and help them navigate available services and resources
Work with families to develop individualized Family Navigation Plans based on their strengths, priorities, developmental goals, and needs
Support developmental screening using tools such as ASQ-3 and ASQ:SE-2 and connect families with appropriate developmental, healthcare, early intervention, and community resources
Help families access child care and early learning opportunities, including ECEAP, Head Start, Early Head Start, preschool, licensed child care, and applicable child care subsidies
Support families as their children transition into kindergarten by helping them understand enrollment, school readiness, expectations, and available supports
Facilitate or support Play & Learn groups and parent education workshops focused on child development, positive parenting, school readiness, and navigating early learning systems
Provide families with individualized early learning activities, books, materials, and resources that support children’s development at home
Maintain accurate and timely documentation of services, referrals, screenings, family goals, and follow-up
Collaborate with CME staff, community partners, early learning providers, schools, healthcare providers, and refugee-serving organizations to coordinate services and strengthen referral pathways

Requirements

What you’ll need

Bachelor’s degree preferred, or an equivalent combination of education and relevant experience, with an emphasis in social services, early learning, family support, or a related field
Two to five years of related experience in family navigation, case management, family support, early learning, refugee/immigrant services, social services, or similar direct-service work preferred
Experience working with culturally and linguistically diverse families and young children strongly preferred
Experience with developmental screening, early childhood systems, community referrals, or family-centered service planning preferred; training may be provided for program-specific tools and processes
Bilingual or multilingual skills strongly preferred, particularly Dari, Pashto, Farsi, Arabic, Russian, or Ukrainian, as well as other languages represented in the communities served
Strong relationship-building, communication, organization, problem-solving, and community-resource navigation skills
Ability to manage a direct-service caseload, meet documentation deadlines, and work independently with supervision

Benefits

Comp & perks

Professional development and growth opportunities
Health insurance
Vision insurance
Dental insurance
Life insurance
Retirement plans
Paid time off
11 paid holidays