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Community Phone

Product Marketing Lead

Community Phone

. Define and own the product marketing function from the ground up .

Posted 11/2/2026full-timeRemote • United StatesSenior💰 $145,000 - $175,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in product marketing, including end-to-end go-to-market strategies, positioning, and messaging for both hardware and software products. Proven ability to collaborate across teams and deliver impactful insights that drive customer engagement and revenue growth.

Highest-signal resume keywords
Product Marketing ExperienceGo-To-Market StrategyPositioning And MessagingCustomer UnderstandingCollaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Go-To-Market ExecutionPositioning DevelopmentLaunch PlanningUser Persona DevelopmentSales Playbook InputWin/Loss InterviewsMessaging Framework CreationRevenue Impact AnalysisCustomer Case Study GenerationFeature Launch Management
Soft Skills
Excellent CommunicationStructured ThinkingCollaborationOutcome FocusProblem-Solving
Industry Keywords
SaaSSelf-Serve CheckoutLow-Tech AudiencesCustomer SuccessGrowth StrategyMarket PositioningIntegrated CommunicationsUser Lifecycle ManagementSales TrainingConsumer Products

About the role

Key responsibilities & impact
  • Define and own the product marketing function from the ground up
  • Own end-to-end positioning, packaging, and go-to-market success for the core phone product and integrated communications suite
  • Ensure every feature reaches the right audience through the right message and channel
  • Develop and maintain differentiated positioning for each core use case
  • Deliver two updated personas and a refreshed messaging framework within the first 30 days
  • Run go-to-market for every new feature or pricing change
  • Define launch tiers, write launch briefs, and own the communications calendar
  • Lead one Tier-1 launch per month
  • Own product marketing inputs to sales playbooks, user lifecycle, sales training, and customer success enablement
  • Talk to users in target ICPs and develop deep customer understanding
  • Partner with Customer Success and Research to generate one new customer case study per month
  • Conduct monthly win/loss interviews
  • Run a weekly go-to-market sync with Growth, Customer Success, and Product
  • Provide insights for roadmap planning over the next two quarters
  • Report directly to the CEO and partner with Growth, Product, Sales, and Customer Success

Requirements

What you’ll need
  • 4–7 years in product marketing
  • Ideally experience in SMB or consumer SaaS with a self-serve checkout and light-touch sales motion
  • Experience shipping go-to-market for features tied to revenue impact
  • Comfortable owning positioning for both hardware and software products serving low-tech audiences
  • Excellent communication and structured thinking
  • Strong collaboration and an operator mindset
  • Focus on outcomes, speed, and working through blockers
  • Humble, self-aware, and persistent
  • Portfolio or sample launch plan is a bonus

Benefits

Comp & perks
  • Equity included in total compensation
  • 401(k)
  • Health insurance
  • Remote work in the United States