Email and SMS Marketing, Sports Sales Coordinator

Community Sports Partners

. Plan, write, build and send email and SMS campaigns promoting facility time, pickup games, registration opportunities and offers .

Posted 10/10/2026full-timeRemote • Peru, Ecuador, BoliviaMid-LevelSenior💰 $800 - $1,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing email and SMS campaigns, with a strong focus on audience segmentation, performance tracking, and customer engagement. Proficient in utilizing CRM and email/SMS platforms to enhance communication and drive bookings.

Highest-signal resume keywords

Email Campaign ManagementSMS Campaign ManagementAudience SegmentationCRM ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email CampaignsSMS CampaignsAudience SegmentationPerformance TrackingData AnalysisBooking ManagementLead Follow-UpCustomer Records ManagementConversion MetricsEvent Coordination

Soft Skills

Strong Written CommunicationDependable CommunicationAttention to DetailCustomer ServiceProblem Solving

Tools & Technologies

KlaviyoActiveCampaignHubSpotMailchimpSpreadsheets

Certifications & Qualifications

Culture Index Survey CompletionCriteria GAME Assessment Completion

Industry Keywords

SportsVenue BookingsInside SalesEvent CoordinationEcommerce Retention

About the role

Key responsibilities & impact

Plan, write, build and send email and SMS campaigns promoting facility time, pickup games, registration opportunities and offers
Create audience segments by location, sport, expressed interest, booking history and engagement
Build and improve welcome, lead follow-up, incomplete-booking recovery, reminder, repeat-booking and win-back flows
Adapt brand assets into mobile-friendly emails and write clear English copy with calls to action
QA audiences, dates, time zones, prices, links, personalization and suppression rules before launch
Monitor delivery failures, bounces, complaints and opt-outs; maintain consent records and healthy lists
Test messaging, timing, offers and journeys; report enquiries, paid bookings, repeat participation, revenue and engagement metrics
Maintain accurate facility inventory, respond to sports-space enquiries, prepare approved quotes and follow bookings through payment confirmation
Keep the sales pipeline current and pursue renewals or repeat bookings
Create and maintain pickup-game listings and monitor registrations and fill levels
Coordinate with local hosts and venue contacts, manage player questions and waitlists, and communicate approved changes
Escalate low-enrolment games, host gaps, venue problems, cancellations, refunds and safety decisions
Track attendance, feedback and repeat participation to improve future games

Requirements

What you’ll need

Practical experience building email campaigns and automations, plus hands-on SMS experience
Strong written and spoken English for North American customer conversations
Confidence following up with leads, explaining an offer and asking for the booking
Strong attention to detail with schedules, prices, customer records and competing deadlines
Experience with a CRM and an email/SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or comparable tools
Comfort using spreadsheets and reports to understand conversion, bookings and campaign performance
Dependable communication and willingness to own the next action until an issue is resolved
Availability to work evenings and weekends in Toronto/Eastern time is required
Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is helpful
Completion of the Culture Index survey
Completion of the Criteria GAME assessment — English

Benefits

Comp & perks

Remote from Latin America
Expected variable commissions of US$500–US$1,000
Evening and weekend work in Toronto/Eastern time
Specific weekly schedule and commission terms agreed before hiring