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General Manager – Marketing and Ecommerce Growth
Community Sports Partners. Own HoopStars' business plan, budget, revenue, profitability and cash forecasts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing business plans, budgets, and revenue forecasts while leading marketing and operational strategies to drive customer acquisition and retention. Proven ability to build and lead effective teams in youth sports, education, and multi-location service environments.
Highest-signal resume keywords
Paid AcquisitionConversion OptimizationTeam LeadershipBusiness ProfitabilityEcommerce Strategy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementRevenue ForecastingMarketing StrategyPerformance ReportingFunnel OptimizationPricing StrategyEnrollment ManagementCampaign AnalysisCustomer RetentionOperational Management
Soft Skills
Effective CommunicationRemote LeadershipTeam DevelopmentProblem SolvingPrioritization
Industry Keywords
Youth SportsEducationFitnessMembershipsMulti-Location Services
About the role
Key responsibilities & impact- Own HoopStars' business plan, budget, revenue, profitability and cash forecasts
- Lead sales and operations, ensuring programmes, coaches, venues and service quality keep pace with demand
- Improve paid search and social, creative, landing pages, enrollment funnels, pricing, offers, referrals and retention
- Define the parent marketing team's structure
- Recruit specialists and appoint contractors or agencies where useful
- Manage priorities and performance across brands
- Connect campaign performance to paying customers, repeat enrollment and contribution profit
- Allocate marketing investment using reliable reporting and testing
- Inspect advertising accounts and diagnose funnel problems
- Help launch improvements while building a team that can execute consistently
- Propose budgets and team plans and make operating decisions within agreed authority
- Provide clear weekly reporting and participate in monthly business reviews
- In the first 90 days, understand customers, operations and economics; audit marketing; establish reporting; propose team structure and hiring priorities; launch growth tests; and take ownership of normal HoopStars business decisions
Requirements
What you’ll need- Demonstrated results in paid acquisition, conversion and retention
- Commercial responsibility beyond a marketing budget, including pricing, margins, staffing, forecasts or business profitability
- Experience hiring and managing marketers, creatives, agencies or other specialists
- Ability to translate ecommerce methods into a service business with real delivery capacity and customer commitments
- Comfort doing practical work while developing people and systems
- Strong professional English and effective remote leadership
- Experience in youth sports, education, fitness, memberships or multi-location services is useful
- Evidence of building a profitable business and an effective team matters most
- Submit a CV
- Complete the Culture Index survey
- Complete the Criteria GAME assessment in English
Benefits
Comp & perks- Remote work from LATAM, with Toronto-hours collaboration
- Opportunity to build and lead a business and the parent marketing team
- Equity opportunity subject to agreed terms
- Potential future relocation to the US or Canada by mutual agreement
- Bookkeeping assistance
- HR support
- IT and website support
- Local manager covering customer service and day-to-day sales