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General Manager – Marketing and Ecommerce Growth
Community Sports Partners. Run HoopStars by owning its business plan, budget, revenue, profitability and cash forecasts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing business plans, budgets, and profitability while leading marketing and operations teams. Proven ability to drive paid acquisition, conversion, and retention in youth sports or multi-location service environments.
Highest-signal resume keywords
Paid AcquisitionConversion OptimizationTeam ManagementBusiness ProfitabilityEcommerce Methods
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementRevenue ForecastingMarketing StrategyPerformance ReportingFunnel OptimizationPricing StrategyEnrollment ManagementCampaign Performance AnalysisCustomer RetentionSales Operations
Soft Skills
Remote LeadershipEffective CommunicationTeam BuildingProblem SolvingAdaptability
Certifications & Qualifications
Culture Index Survey CompletionCriteria GAME Assessment Completion
Industry Keywords
Youth SportsEducationFitnessMembershipsMulti-Location Services
About the role
Key responsibilities & impact- Run HoopStars by owning its business plan, budget, revenue, profitability and cash forecasts
- Lead sales and operations, ensuring programmes, coaches, venues and service quality keep pace with demand
- Improve paid search and social, creative, landing pages, enrollment funnels, pricing, offers, referrals and retention
- Define the parent marketing team structure and recruit specialists
- Appoint contractors or agencies where useful
- Manage priorities and performance across brands
- Connect campaign performance to paying customers, repeat enrollment and contribution profit
- Allocate marketing investment using reliable reporting and testing
- Inspect advertising accounts, diagnose funnel problems and help launch improvements
- Build a team that can execute consistently
- Divide time approximately equally between running HoopStars and building and managing Community Sports Partners' marketing team across its brands
- Provide clear weekly reporting and participate in monthly business reviews with the founder
- In the first 90 days, understand customers, operations and economics; audit marketing; establish reporting; propose team structure and hiring priorities; launch growth tests; and take ownership of normal HoopStars business decisions
Requirements
What you’ll need- Demonstrated results in paid acquisition, conversion and retention
- Commercial responsibility beyond a marketing budget, including pricing, margins, staffing, forecasts or business profitability
- Experience hiring and managing marketers, creatives, agencies or other specialists
- Ability to translate ecommerce methods into a service business with real delivery capacity and customer commitments
- Comfort doing practical work while developing people and systems
- Strong professional English and effective remote leadership
- Experience in youth sports, education, fitness, memberships or multi-location services is useful
- Evidence of building a profitable business and an effective team matters most
- Full-time availability
- Completion of the Culture Index survey
- Completion of the Criteria GAME assessment in English
Benefits
Comp & perks- Remote work from LATAM, with Toronto-hours collaboration
- Equity opportunity subject to agreed terms
- Potential future relocation to the US or Canada by mutual agreement
- Bookkeeping assistance
- HR support
- IT and website support
- Local manager covering customer service and day-to-day sales
- Opportunity to build and lead a business and the parent marketing team