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General Manager – Marketing and Ecommerce Growth
Community Sports Partners. Run HoopStars, owning its business plan, budget, revenue, profitability and cash forecasts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing marketing budgets, driving paid acquisition, and improving customer retention while leading teams in a service-oriented business. Proven ability to connect campaign performance to profitability and execute strategic business decisions effectively.
Highest-signal resume keywords
Paid AcquisitionConversion OptimizationTeam BuildingBusiness ProfitabilityRemote Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementRevenue ForecastingMarketing StrategyEcommerce MethodsPerformance Reporting
Soft Skills
Effective CommunicationLeadershipProblem Solving
Tools & Technologies
Advertising AccountsEnrollment FunnelsMarketing Investment Allocation
Industry Keywords
Youth SportsEducationFitnessMembershipsMulti-Location Services
About the role
Key responsibilities & impact- Run HoopStars, owning its business plan, budget, revenue, profitability and cash forecasts
- Lead sales and operations, ensuring programmes, coaches, venues and service quality keep pace with demand
- Improve paid search and social, creative, landing pages, enrollment funnels, pricing, offers, referrals and retention
- Build the parent company Community Sports Partners' marketing team across its brands
- Define team structure, recruit specialists, appoint contractors or agencies where useful, and manage priorities and performance
- Connect campaign performance to paying customers, repeat enrollment and contribution profit
- Allocate marketing investment using reliable reporting and testing
- Inspect advertising accounts, diagnose funnel problems and help launch improvements
- Build a team that can execute consistently
- Propose budgets and team plans and make operating decisions within agreed authority
- Participate in monthly business reviews with clear weekly reporting and escalation of exceptional issues
- In the first 90 days, understand customers, operations and economics; audit brand marketing; establish reporting; propose team structure and hiring priorities; launch growth tests; and take ownership of normal HoopStars business decisions
Requirements
What you’ll need- Demonstrated results in paid acquisition, conversion and retention
- Commercial responsibility beyond a marketing budget: pricing, margins, staffing, forecasts or business profitability
- Experience hiring and managing marketers, creatives, agencies or other specialists
- Ability to translate ecommerce methods into a service business with real delivery capacity and customer commitments
- Comfort doing practical work while developing people and systems
- Strong professional English and effective remote leadership
- Experience in youth sports, education, fitness, memberships or multi-location services is useful
- Evidence of building a profitable business and an effective team matters most
- Submit a CV through the application form
- Describe a business or brand grown, including spend, results and personal contribution
- Describe a team built or managed
- Describe a commercial decision that failed and what was changed afterward
- Complete the Culture Index survey
- Complete the Criteria GAME assessment in English
- Use the same email address for both assessments and the application, unless already completed for Community Sports Partners
Benefits
Comp & perks- Remote work from LATAM, with Toronto-hours collaboration
- Opportunity to build and lead a business and the parent marketing team
- Equity opportunity subject to agreed terms
- Potential future relocation to the US or Canada by mutual agreement