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Personal Assistant – Personal, Family & Social Media Support
Community Sports Partners. Coordinate with the administrative assistant on priorities, task ownership and outstanding requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while providing personal assistance and customer service. Proficient in managing schedules, coordinating events, and supporting social media engagement in both English and Spanish.
Highest-signal resume keywords
Bilingual CommunicationPersonal Assistance ExperienceSocial Media ManagementCustomer Service SkillsTutoring Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Spanish TutoringResearch CoordinationEvent PlanningSocial Media SupportCustomer Record Management
Soft Skills
Attention to DetailGood JudgmentPatienceReliable Follow-ThroughDiscretion
Tools & Technologies
InstagramFacebookLinkedInSMSInstacart
Industry Keywords
Personal Errands CoordinationFamily Event PlanningHomework TrackingCustomer Feedback ManagementShared Calendar Maintenance
About the role
Key responsibilities & impact- Coordinate with the administrative assistant on priorities, task ownership and outstanding requests
- Keep shared records current and provide clear updates and handovers between shifts
- Research personal shopping and practical options, including restaurants, clothing and gifts
- Coordinate personal errands, important dates and everyday requests
- Provide Spanish tutoring and conversation practice for the founder
- Review family or school message threads and track homework, school notices and deadlines
- Maintain a shared calendar of school events, activities, appointments and birthdays
- Research extracurricular activities, camps, tutors and family outings
- Coordinate registrations, permission forms, RSVPs and appointments
- Track school supplies, books, uniforms, clothing sizes and activity equipment
- Help plan children's birthdays, gifts and other events
- Prepare a weekly lookahead of children's commitments, needed items and decisions
- Organize online grocery orders through Instacart or similar services
- Maintain contact notes and prepare background research on business contacts and industry peers
- Support the founder's organic presence on Instagram, Facebook and LinkedIn
- Gather content ideas, prepare and schedule agreed posts, and engage with relevant conversations
- Monitor and respond to incoming business messages on Instagram, Facebook, LinkedIn and SMS
- Answer routine questions using current business information and approved guidance
- Help customers find information and take the next step with an enquiry or booking
- Follow up on open conversations and arrange calls or appointments
- Identify urgent issues and route decision-required questions through the escalation process
- Keep concise notes and provide handovers to the daytime team
- Flag recurring questions and customer feedback to improve information and service
Requirements
What you’ll need- Clear, friendly written and spoken English and Spanish
- Ability to explain Spanish patiently and help the founder practise
- Teaching or tutoring experience is welcome
- Experience in personal assistance, customer service, social media inbox support, research or a similar coordination role
- Comfort using Instagram, Facebook, LinkedIn, SMS and shared customer records
- Good judgment, patience, attention to detail and reliable follow-through
- Discretion with personal information
- Ability to turn an open-ended request into practical options
- Confidence managing several conversations while knowing when to ask for help
- Dependable evening and weekend availability
- Submit a résumé and brief description of relevant experience
- Include links to personal Instagram and LinkedIn profiles
- Complete the Culture Index and English Criteria GAME assessments using the application email address
Benefits
Comp & perks- Approximately 30–50 hours per week
- Schedule flexibility around travel
- Work may be scheduled during the day, evenings and weekends
- Payment frequency and final terms agreed before hiring