Sports Sales Coordinator

Community Sports Partners

. Plan, write, build and send email and SMS campaigns promoting facility time, pickup games, registration opportunities and relevant offers .

Posted 10/10/2026full-timeRemote • BrazilMid-LevelSenior💰 $800 - $1,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing email and SMS marketing campaigns, with a strong focus on audience segmentation, performance tracking, and customer engagement. Proficient in using CRM and email/SMS platforms to enhance communication and drive bookings in a sports or event coordination context.

Highest-signal resume keywords

Email Campaign ManagementSMS MarketingAudience SegmentationCRM ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email CampaignsSMS CampaignsAudience SegmentationPerformance TrackingBooking Management

Soft Skills

Strong Written CommunicationDependable CommunicationCustomer Service

Tools & Technologies

KlaviyoActiveCampaignHubSpotMailchimpSpreadsheets

Certifications & Qualifications

Culture Index SurveyCriteria GAME Assessment

Industry Keywords

SportsVenue BookingsEvent CoordinationEcommerce Retention

About the role

Key responsibilities & impact

Plan, write, build and send email and SMS campaigns promoting facility time, pickup games, registration opportunities and relevant offers
Segment audiences by location, sport, expressed interest, booking history and engagement
Build and improve welcome, lead follow-up, incomplete-booking recovery, reminder, repeat-booking and win-back flows
Write clear English copy and adapt brand assets into mobile-friendly emails
Perform pre-launch quality checks covering audiences, dates, time zones, prices, links, personalization and suppression rules
Monitor delivery failures, bounces, complaints and opt-outs; maintain consent records and healthy lists
Test messaging, timing, offers and customer journeys; report enquiries, bookings, repeat participation, revenue and engagement metrics
Maintain accurate availability, dates, time slots, capacity and approved pricing for sports facilities
Respond to sports-space enquiries, recommend availability, prepare approved quotes and follow through booking and payment confirmation
Keep the sales pipeline current, document commitments and pursue renewals or repeat bookings
Coordinate with operations before promising availability or exceptions; escalate issues outside authority
Create and maintain pickup-game listings with location, time, capacity, pricing and player instructions
Monitor registrations and fill levels and use targeted outreach to fill available places
Coordinate with local hosts and venue contacts
Manage player questions and waitlists and communicate approved changes
Identify low-enrolment games, host gaps and venue problems and escalate cancellation, refund or safety decisions
Track attendance, feedback and repeat participation to improve future games

Requirements

What you’ll need

Practical experience building email campaigns and automations
Hands-on SMS marketing experience
Strong written and spoken English for North American customer conversations
Confidence following up with leads, explaining offers and asking for bookings
Strong attention to detail with schedules, prices, customer records and competing deadlines
Experience with a CRM and an email/SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or comparable tools
Comfort using spreadsheets and reports to understand conversion, bookings and campaign performance
Dependable communication and willingness to own the next action until resolution
Availability to work evenings and weekends in Toronto/Eastern time
Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is helpful
Completion of the Culture Index survey
Completion of the Criteria GAME assessment in English

Benefits

Comp & perks

Remote from Latin America
Expected variable commissions of US$500–US$1,000
Expected total compensation of US$1,300–US$2,000 per month
Evening and weekend work schedule aligned with Toronto/Eastern time
Specific weekly schedule and commission terms agreed before hiring