Sports Sales Coordinator

Community Sports Partners

. Plan, write, build and send email and SMS campaigns promoting available facility time, pickup games, registration opportunities and relevant offers .

Posted 10/10/2026full-timeRemote • Puerto RicoMid-LevelSenior💰 $800 - $1,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing email and SMS campaigns, with a strong focus on audience segmentation, performance tracking, and customer engagement. Proficient in utilizing CRM and email/SMS platforms to enhance communication and drive bookings.

Highest-signal resume keywords

Email Campaign ManagementSMS MarketingAudience SegmentationCRM ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email CampaignsAutomationsAudience SegmentationPerformance TrackingData AnalysisBooking ManagementCustomer Records ManagementEvent CoordinationSales Pipeline ManagementConversion Metrics

Soft Skills

Strong Written CommunicationDependable CommunicationCustomer ServiceLead Follow-UpProblem Solving

Tools & Technologies

KlaviyoActiveCampaignHubSpotMailchimpSpreadsheets

Certifications & Qualifications

Culture Index SurveyCriteria GAME Assessment

Industry Keywords

SportsVenue BookingsInside SalesEvent CoordinationEcommerce Retention

About the role

Key responsibilities & impact

Plan, write, build and send email and SMS campaigns promoting available facility time, pickup games, registration opportunities and relevant offers
Create audience segments by location, sport, expressed interest, booking history and engagement
Build and improve welcome, lead follow-up, incomplete-booking recovery, reminder, repeat-booking and win-back flows
Write clear English copy and adapt brand assets into mobile-friendly emails
Check audiences, dates, time zones, prices, links, personalization and suppression rules before launch
Monitor delivery failures, bounces, complaints and opt-outs; maintain consent records and healthy lists
Test messaging, timing, offers and journeys; report qualified enquiries, paid bookings, repeat participation, revenue and engagement metrics
Maintain accurate availability for locations, dates, time slots, capacity and approved pricing
Respond to sports-space enquiries, recommend availability, prepare approved quotes and follow up through booking and payment confirmation
Keep the sales pipeline current, document customer commitments and pursue renewals or repeat bookings
Coordinate with operations before promising availability or exceptions; escalate pricing, terms and conflicts outside authority
Create and maintain pickup-game listings with location, start time, capacity, pricing and player instructions
Monitor registrations and fill levels using targeted outreach
Coordinate with local hosts and venue contacts
Manage player questions and waitlists and communicate approved changes
Identify low-enrolment games, host gaps or venue problems and escalate cancellation, refund or safety decisions
Track attendance, feedback and repeat participation to improve future games

Requirements

What you’ll need

Practical experience building email campaigns and automations
Hands-on SMS experience
Strong written and spoken English for North American customer conversations
Confidence following up with leads, explaining an offer and asking for the booking
Strong attention to detail with schedules, prices, customer records and competing deadlines
Experience with a CRM and an email/SMS platform; examples include Klaviyo, ActiveCampaign, HubSpot, Mailchimp or comparable tools
Comfort using spreadsheets and reports to understand conversion, bookings and campaign performance
Dependable communication and willingness to own the next action until an issue is resolved
Availability to work evenings and weekends in Toronto/Eastern time is required
Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is helpful
Complete both standard assessments: Culture Index survey and Criteria GAME assessment — English

Benefits

Comp & perks

Remote from Latin America
Expected variable commissions of US$500–US$1,000
Evening and weekend work schedule in Toronto/Eastern time
Specific weekly schedule and commission terms agreed before hiring