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Crisis Line Clinician – Weekend, Overnight
Compass Health Network. Provide trauma-informed and person-centered crisis intervention via phone .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in trauma-informed crisis intervention and behavioral health, with a strong focus on safety assessment and resource connection. Proficient in maintaining compliance with documentation standards and collaborating effectively with diverse service providers.
Highest-signal resume keywords
Trauma-Informed Crisis InterventionBehavioral Health ExperienceWorking Knowledge of DSM-VActive Listening SkillsProfessional Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis InterventionSafety AssessmentResource ConnectionDocumentation ComplianceBehavioral Health Knowledge
Soft Skills
EmpathyCalm Under PressureTeam CollaborationIndependenceCommitment to Recovery
Industry Keywords
Trauma-Informed CarePerson-Centered ApproachRural Community SupportCompass Health Network Mission
About the role
Key responsibilities & impact- Provide trauma-informed and person-centered crisis intervention via phone
- Assess caller needs, screen for safety, and connect callers to appropriate services or resources
- Collaborate with internal and external providers to ensure coordinated care
- Maintain accurate and timely documentation in compliance with agency standards
- Participate in supervision and team meetings to support continuous improvement
- Support individuals in rural communities and help ensure access to care through the Disaster Line
Requirements
What you’ll need- Associate degree or completion of 60 college credit hours required
- Bachelor’s degree in social work, psychology or related field preferred
- At least one (1) year of experience in behavioral health or human services if Associate degree is the highest degree obtained
- Working knowledge of DSM-V required
- Active listening and empathetic, professional communication
- Ability to remain calm and focused under pressure
- Ability to work independently while collaborating with a team
- Commitment to connection and recovery for individuals served
- Alignment with Compass Health Network’s mission