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Compass

Product Manager

Compass

. Lead the evolution of the Benefits and Personalized Offers Hub as part of the company’s customer loyalty strategy .

Posted 11/9/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on customer loyalty strategies, personalization, and data-driven decision-making. Proven ability to lead cross-functional teams and drive product initiatives that enhance customer experiences across digital and physical channels.

Highest-signal resume keywords
Senior Product Manager ExperienceAnalytical SkillsOKR ManagementGenerative Artificial Intelligence KnowledgeStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product OperationsDigital TransformationData AnalysisProduct MetricsProcess Automation
Soft Skills
Proactive MindsetOrganizational SkillsResults-OrientedExcellent CommunicationCollaboration
Tools & Technologies
CRM SystemsOmnichannel CapabilitiesData Analytics Tools
Industry Keywords
Customer Loyalty StrategyPersonalizationCustomer JourneyCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Lead the evolution of the Benefits and Personalized Offers Hub as part of the company’s customer loyalty strategy
  • Make benefits, offers, and advantages more relevant, personalized, and easy for customers to discover and use
  • Connect customer profiles, behavior, and context to different moments throughout their journey
  • Drive initiatives related to product strategy, B2C experience, personalization, data, and omnichannel capabilities
  • Work collaboratively with Technology, Design, Data, CRM, Personalization, and digital and physical channel teams
  • Monitor ongoing initiatives during the onboarding period, ensuring delivery continuity
  • Gradually assume leadership of product decisions and management of the roadmap already in progress

Requirements

What you’ll need
  • Proven experience as a Senior Product Manager or in an equivalent role
  • Strong analytical skills and systems thinking
  • Hands-on experience defining and managing OKRs and product metrics
  • Experience in Product Operations, Digital Transformation, or Platforms
  • Knowledge of Generative Artificial Intelligence and process automation
  • Experience using data to generate insights and support decision-making
  • Ability to influence stakeholders at different organizational levels
  • Proactive, organized, and results-oriented mindset
  • Excellent communication and ability to coordinate across different teams
  • Comfortable working across business, product, technology, and data functions

Benefits

Comp & perks
  • Meal allowance and/or food voucher
  • Health and dental insurance
  • Health insurance for your pet
  • Home office allowance (for remote positions)
  • Welcome kit as part of onboarding
  • Life insurance
  • Zenklub, including psychological and nutritional support
  • TotalPass
  • Certification and Continuous Learning Program with partners such as Adobe, Anthropic, AWS, Google, Microsoft, and Salesforce
  • Partnerships and discounts to support your professional development
  • Access to UOL content
  • Maternity kit
  • Extended maternity and paternity leave
  • Employee referral program