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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining product vision and roadmap, creating user stories with BDD acceptance criteria, and leading User Acceptance Testing (UAT). Proficient in Salesforce solutions, process modeling, and agile methodologies, with a strong focus on metrics and adoption post-launch.
Highest-signal resume keywords
Product Owner ExperienceSalesforce ExpertiseUser Story DevelopmentScrum MethodologyProcess Modeling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User StoriesAcceptance CriteriaSales CloudService CloudExperience CloudProcess ModelingSalesforce Data ModelFlowsReportsDashboards
Soft Skills
CollaborationCommunicationLeadership
Tools & Technologies
JiraAzure DevOps
Certifications & Qualifications
Salesforce AdministratorSalesforce ConsultantSalesforce Business AnalystCSPOPSPO
Industry Keywords
AgileBusiness AnalysisFunctional ConsultingUser Acceptance TestingMetrics Monitoring
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Define the product vision and roadmap in alignment with business objectives.
- Create, refine, and prioritize epics and user stories with BDD acceptance criteria.
- Ensure that stories meet the Definition of Ready before the sprint.
- Lead refinement sessions and participate in sprint planning, reviews, and retrospectives.
- Map AS-IS and TO-BE processes and elicit requirements from business teams.
- Evaluate native solutions before customization in collaboration with the architect.
- Validate deliverables against the Definition of Done and lead User Acceptance Testing (UAT).
- Monitor adoption and usage metrics after go-live.
Requirements
What you’ll need- 3+ years of experience as a Product Owner, Business Analyst, or Functional Consultant, including 2+ years working with Salesforce.
- Strong functional expertise in Sales Cloud, Service Cloud, or Experience Cloud.
- Experience with user stories, acceptance criteria, and prioritization techniques such as MoSCoW and WSJF.
- Knowledge of process modeling and the Salesforce data model.
- Experience working with Scrum and tools such as Jira or Azure DevOps.
- Bachelor’s degree in Information Technology, Business Administration, Engineering, or a related field.
- Salesforce certifications (Administrator, Consultant, or Business Analyst) are a plus.
- CSPO or PSPO certification is a plus.
- Practical knowledge of Flows, reports, and dashboards is a plus.
- Experience with Agentforce, Data Cloud, or Marketing Cloud is a plus.
Benefits
Comp & perks- Meal or food allowance
- Health and dental insurance
- Health insurance for your pet
- Home office allowance (for remote positions)
- Welcome kit during onboarding
- Life insurance
- Zenklub, providing psychological and nutritional support
- TotalPass
- Certification and Continuous Learning Program with partners such as Adobe, Anthropic, AWS, Google, Microsoft, and Salesforce
- Partnerships and discounts to support your professional development
- Access to UOL content
- Maternity kit
- Extended maternity and paternity leave
- Referral program