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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Marketing Cloud Personalization and Engagement, focusing on developing and optimizing personalized digital campaigns and experiences. Proficient in data analysis, campaign configuration, and compliance with data governance standards.
Highest-signal resume keywords
Salesforce Marketing Cloud PersonalizationSalesforce Marketing Cloud EngagementJavaScriptSQLCampaign Performance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Personalization StrategiesCampaign ConfigurationBehavioral TriggersAutomated JourneysData AnalysisSegmentationA/B TestingJourney OptimizationReal-Time CampaignsData Governance
Soft Skills
CollaborationCommunication
Tools & Technologies
Salesforce Marketing CloudInteraction StudioJourney BuilderAutomation Studio
Industry Keywords
LGPDGDPROmnichannel Experiences
Tech Stack
Tools & technologiesCloudJavaScriptSQL
About the role
Key responsibilities & impact- Plan, implement, and optimize digital personalization strategies using Salesforce Marketing Cloud Personalization (Interaction Studio)
- Build real-time personalized campaigns and experiences based on user behavior, profile, and context
- Configure catalogs, events, segments, campaigns, decisions, and recommendations within the platform
- Develop and monitor automated journeys and communications in Salesforce Marketing Cloud Engagement, including behavioral triggers, transactional journeys, and relationship marketing campaigns
- Integrate Personalization with Marketing Cloud Engagement to create personalized omnichannel experiences
- Validate business rules, tracking, and implementation behavior across web and CRM environments
- Analyze browsing behavior, campaign performance, and conversion metrics to generate insights and drive continuous optimization
- Collaborate with CRM, Media, BI, Product, and Technology teams to define personalization, segmentation, and experimentation rules
- Ensure best practices for data governance, tracking, and compliance with Brazil’s LGPD and the GDPR
Requirements
What you’ll need- Significant experience with Salesforce Marketing Cloud Personalization (Interaction Studio)
- Practical knowledge of configuring campaigns, segments, catalogs, events, and recommendations
- Experience with Salesforce Marketing Cloud Engagement, especially Journey Builder, Automation Studio, and behavioral triggers
- Experience developing web and app personalization strategies based on user behavior
- Knowledge of JavaScript for campaign implementation and customization
- Knowledge of SQL for data analysis and segmentation
- Experience monitoring and interpreting performance metrics, A/B tests, and journey optimization
Benefits
Comp & perks- Meal and/or food allowance
- Health and dental insurance
- Pet health insurance
- Home office allowance (for remote positions)
- Welcome kit during onboarding
- Life insurance
- Zenklub, offering psychological and nutritional support
- TotalPass
- Certification and Continuous Learning Program with partners including Adobe, Anthropic, AWS, Google, Microsoft, and Salesforce
- Partnerships and discounts to support your professional development
- Access to UOL content
- New Parent Kit
- Extended maternity and paternity leave
- Employee referral program
