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Compass

Senior Solutions Architect – OMS Focus

Compass

. Lead discovery workshops with the client’s business and IT teams to map order journeys (order-to-cash), fulfillment, returns, and customer service .

Posted 10/31/2026full-timeRemote • BrazilSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce Order Management architecture and consulting, with a strong focus on omnichannel inventory management, integration solutions, and retail e-commerce processes. Proven ability to lead technical workshops, guide teams, and produce comprehensive architecture documentation.

Highest-signal resume keywords
Salesforce Order Management ImplementationOmnichannel Inventory ManagementREST/SOAP IntegrationsSalesforce CertificationsIntegration Architecture Patterns

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Salesforce ArchitectureOrder Management Data ModelFlowApexIntegration/API DesignChange Data CapturePlatform EventsOrchestrationRouting and AllocationFulfillment Processes
Soft Skills
Technical LeadershipClient EngagementProblem SolvingCommunicationCollaboration
Tools & Technologies
SalesforceMuleSoftB2C CommerceService CloudERP SystemsWMS PlatformsPayment GatewaysFraud Prevention Systems
Certifications & Qualifications
Order Management Accredited ProfessionalApplication ArchitectSystem ArchitectB2C Commerce Architect
Industry Keywords
Order-to-CashReturns ManagementCustomer ServiceDistributed Order ManagementE-commerce ProcessesLogisticsPost-sale Operations

Tech Stack

Tools & technologies
CloudSOAP

About the role

Key responsibilities & impact
  • Lead discovery workshops with the client’s business and IT teams to map order journeys (order-to-cash), fulfillment, returns, and customer service
  • Design solution architectures using Salesforce Order Management, including orchestration, routing and allocation, split shipments, ship-from-store, BOPIS, cancellations, exchanges, and returns
  • Define the omnichannel inventory model with Omnichannel Inventory (OCI), including availability, reservations, and locations
  • Design integrations with B2C Commerce, B2B Commerce, Service Cloud, ERP systems, WMS platforms, carriers, payment gateways, and fraud prevention systems, preferably through MuleSoft or another integration/API layer
  • Produce architecture documentation, including solution diagrams, data models, integration flows, architectural decisions, and non-functional requirements
  • Support the sales team during presales activities through technical qualification, estimation, scope definition, RFI/RFP responses, and solution presentations
  • Guide developers, functional consultants, and tech leads throughout delivery, ensuring Salesforce best practices, security, and performance
  • Conduct technical reviews, support risk management, and resolve complex issues in projects and support engagements
  • Monitor the Salesforce roadmap, including Agentforce and Commerce and OMS enhancements, and propose innovations to clients
  • Contribute to accelerators, architecture standards, and internal enablement for the OMS practice

Requirements

What you’ll need
  • Solid experience in Salesforce architecture or consulting
  • At least two end-to-end Salesforce Order Management implementations
  • In-depth knowledge of the OMS data model and processes (Order Summary, Fulfillment Order, Change Orders, Return Orders, Invoices, Payment Summaries)
  • Experience with OCI and distributed order management scenarios
  • Expertise in REST/SOAP integrations, events, Platform Events, and Change Data Capture
  • Knowledge of integration architecture patterns
  • Practical knowledge of Flow, Apex, and platform limitations (governor limits, data volume, and asynchronous processing)
  • Experience with retail and e-commerce processes, including ordering, payments, inventory, logistics, and post-sale operations
  • Experience working with mid-sized and enterprise clients
  • Salesforce certifications: Order Management Accredited Professional, Application Architect or System Architect, and B2C Commerce Architect

Benefits

Comp & perks
  • Remote work
  • Professional development and growth opportunities at a global AI/R&D company
  • Proprietary and third-party AI-powered tools
  • Personal and professional growth opportunities
  • Exposure to market trends and advanced technologies
  • This position is also open to candidates with disabilities