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Senior Account Executive, Midwest Region
CompassMSP. Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client development strategies, account management, and sales growth, with a strong focus on building long-term relationships and driving recurring revenue. Proficient in utilizing MSP tools to enhance client satisfaction and achieve strategic business goals.
Highest-signal resume keywords
Sales Quota AchievementAccount ManagementClient Relationship BuildingMSP Tools FamiliarityStrategic Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementClient SuccessRevenue GrowthForecastingContract NegotiationUpsellingMetrics ReviewPipeline ManagementRisk Management
Soft Skills
CommunicationPresentationStrategic ThinkingSelf-MotivationEnergy
Tools & Technologies
ConnectWiseHubSpotSalesforceIT Glue
Industry Keywords
MSPIT ServicesClient RetentionNew Logo AcquisitionClient Health Monitoring
About the role
Key responsibilities & impact- Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
- Prospect for new clients via cold calling, LinkedIn, canvassing, networking, etc. from initial contact to close.
- Serve as the primary relationship owner for a small portfolio of high-value accounts.
- Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
- Lead or co-lead QBRs with vCIO, focusing on roadmap alignment, client goals, and risk management.
- Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
- Serve as the client’s advocate across internal departments, ensuring consistent service quality.
- Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
- Maintain detailed account plans and forecast pipeline accurately.
- Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.
- Success metrics include quota attainment, new logo acquisition, MRR and project revenue growth, client retention and satisfaction, strategic roadmap execution, forecast accuracy, and account plan quality.
Requirements
What you’ll need- 4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).
- Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.
- High business and technical acumen with the ability to translate technical service into business value.
- Excellent communication, presentation, and strategic planning skills.
- Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).
- High energy, self-starter with internal motivation and strong drive to succeed.
- Active rolodex of contacts a plus.
Benefits
Comp & perks- Competitive OTE (salary + commission)
- Quarterly Bonuses
- Progressive, flexible PTO
- Medical/Dental/Vision/Life/Disability coverages available
- 401k with company match
- Career Development and Coaching
- Fun work environment!