Principal / Director

CompQsoft

. Act as the senior delivery leader and executive advisor across assigned customer accounts .

Posted 9/18/2026full-timeRemote • United StatesLead💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client delivery and program management, with a strong focus on operational efficiency, strategic planning, and customer satisfaction. Proven ability to lead cross-functional teams and drive account growth through effective relationship management and delivery excellence.

Highest-signal resume keywords

Client Delivery ManagementProgram ManagementPMP CertificationMicrosoft DynamicsCross-Functional Team Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program ManagementDelivery KPIsOperational EfficiencyStrategic PlanningAccount Growth Strategies

Soft Skills

Relationship BuildingCommunication SkillsTrust BuildingProcess ImprovementTeam Development

Tools & Technologies

Microsoft DynamicsCopilotAzurePower Platform

Certifications & Qualifications

PMP CertificationBachelor's DegreeMBA or Advanced Degree

Industry Keywords

Client DeliverySaaS Partner EcosystemVARsCustomer SatisfactionGovernance

Tech Stack

Tools & technologies

AzurePMP

About the role

Key responsibilities & impact

Act as the senior delivery leader and executive advisor across assigned customer accounts
Build and maintain strong executive relationships with clients
Lead PMO processes to ensure standardization, quality control, and operational efficiency
Oversee onboarding, implementation, and steady-state service operations
Facilitate strategic planning sessions, business reviews, and escalation management
Manage and mentor cross-functional teams including Project Managers, Analysts, and Engineers
Ensure delivery KPIs, including on-time delivery, budget performance, and customer satisfaction, are achieved
Develop a deep understanding of customer business objectives and technology roadmaps
Identify opportunities to expand CompQsoft services within existing customer accounts
Partner with Sales and Executive Leadership to develop account growth strategies
Lead executive business reviews aligning customer goals with future transformation opportunities
Support proposal development, scope definition, renewals, and expansion opportunities within existing accounts
Ensure accurate documentation, governance, and reporting across all accounts
Drive consistent, predictable, and scalable customer delivery operations
Align customer outcomes with business value and support long-term client retention and growth

Requirements

What you’ll need

10+ years of experience in client delivery, program management, or consulting
Experience working with VARs or within Microsoft or SaaS partner ecosystems
Proven track record managing complex accounts and cross-functional delivery teams
PMP or other project management certification is a plus
Familiarity with Microsoft Dynamics, Copilot, Azure, or Power Platform preferred
Bachelor’s degree required
MBA or advanced degree is a plus
Ability to communicate at all levels of an organization
Ability to strategically expand delivery footprint and revenue across assigned customers
Ability to connect delivery excellence with business outcomes
Ability to build trust internally and externally
Ability to drive clarity in ambiguous, multi-stakeholder environments
Passion for customer experience, process improvement, and team development
Willingness to travel locally and/or nationally up to 25–30%

Benefits

Comp & perks

Travel to business and customer locations locally and/or nationally up to 25–30%
Equal opportunity employment